Please complete the CAPTCHA to continue
@progress.com
✓
1 phone found area 617
✓
LinkedIn matched
A concise factual answer block for searchers comparing this professional profile.
Peter Holt is listed as Klever Advisor at Klever - Knowledge Lever based in Spring Valley, California, United States. AeroLeads shows a work email signal at progress.com, phone signal with area code 617, and a matched LinkedIn profile for Peter Holt.
Peter Holt previously worked as Director Technical Support at Progress Software and Director Technical Support (Americas) at Progress Software. Peter Holt holds Bachelor Of Science (B.Sc.) Society & Technology, Mathematical Models And Material Science, Hons 2:1 from Middlesex University.
This section adds company-level context without repeating Peter Holt's masked contact details.
AeroLeads found 1 current-domain work email signal for Peter Holt. Compare company email patterns before reaching out.
Accomplished Technical Support Executive with 15+ years of experience improving, redesigning, and directing support operations for software products. Skilled operational strategist who combines technical and analytical acumen to rapidly identify and address areas of improvement to maximize efficiency, increase productivity, and expand enterprise. Global Leader with proven history of uniting, mentoring, and motivating teams across culturesCORE COMPETENCIES ■ Support Operations ■ Center Management ■ Strategic Planning ■ Budgetary Management ■ Process Improvement ■ Cost Reduction ■ Knowledgebase Management (KCS) ■ Organizational Change ■ Global Leadership ■ Client Relations ■ Staff Mentoring & DevelopmentACCOMPLISHMENTS ■ Consolidated 13 European support centers ■ Integrated several acquired support organizations ■ Unified support operations and policies across products and regions ■ Achieved SCP certification ■ Implemented Knowledge Centered Support (KCS) ■ Implemented Kepner Tregoe problem solving ■ Reduced support costs to 5% of maintenance revenue ■ Maintained greater than 90% Customer Satisfaction ■ Managed Support and lived in: The UK, The Netherlands and The USA
Listed skills include Enterprise Software, Openedge, Process Improvement, Technical Support, and 39 others.
A career timeline built from the work history available for this profile.
Bedford MA
Promoted to oversee daily activities and strategic development efforts for worldwide technical support operations, eventually encompassing all international support operations after major business line consolidation. Analyze established processes to identify and address key areas of weakness and improvement. Merge product support operations into more.
Bedford MA
Handpicked to direct technical support operations for the America’s. Assured provision of accurate and timely support for clientele dispersed throughout North America, Latin America, and Canada. Supervised management team and staff of 65+. Formulated and communicated strategic direction for the center. Established and ensured adherence to all budgetary.
Rotterdam, The Netherlands
Bootstrapped and oversaw multi-lingual Emea Support operation based in The Netherlands. Assisted in the formation of all initial processes and operating framework to ensure productive environment for nascent center. Managed support operations, internal technical training initiatives, and ad hoc consultancy for center providing support throughout Europe.
Basingstoke, United Kingdom
Joined Progress Software Ltd as one of two people responsible for all things technical.
London, United Kingdom
Worked as Technical Support for the Tower (UNIX) group of the Product Marketing Division.
London, United Kingdom
Provided equipment and support for BT's research division
Quick answers generated from the profile data available on this page.
Peter Holt is listed as Klever Advisor at Klever - Knowledge Lever.
AeroLeads has found 1 work email signal at @progress.com for Peter Holt.
AeroLeads has found 1 phone signal(s) with area code 617 for Peter Holt.
Peter Holt is based in Spring Valley, California, United States.
Peter Holt has worked for Progress Software, Progress Software Bv, Progress Software Ltd, Ncr Ltd, and British Telecom Plc.
You can use AeroLeads to view verified contact signals for Peter Holt, including work email, phone, and LinkedIn data when available.
Peter Holt holds Bachelor Of Science (B.Sc.) Society & Technology, Mathematical Models And Material Science, Hons 2:1 from Middlesex University.
Peter Holt is listed with skills including Enterprise Software, Openedge, Process Improvement, Technical Support, Saas, Change Management, Progress 4Gl, and Integration.
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trial Search contactsCheck these profiles if this is not the Peter Holt you were looking for.
