Peter Leonard

Peter Leonard Email and Phone Number

CALL CENTER , CRM , CX CONSULTING @
Peter Leonard's Location
New York City Metropolitan Area, United States
Peter Leonard's Contact Details

Peter Leonard personal email

About Peter Leonard

STEERING "YOUR TEAM "​ TO CX VICTORY , FISHING ROUGH STORMY ECONOMIC TIDES FOR ELUSIVE CALL CENTER AND CRM AND CX DEALS , LEARN THE TRUE MEANING OF CUSTOMER OBSESSION ......... NORTH AMERICA'S " CORPORATE HAND OF THE KING " FOR THE DEVELOPMENT , SALES , AND MARKETING OF CALL CENTER AND CRM AND CX SELLUTIONS . AWARD WINNING " CUSTOMER EXPERIENCED " CALL CENTER , CRM AND CX DEMAND GENERATION SCIENTIST .FORMER CORPORATE EXECUTIVE MGMT AT ROLM / IBM ----; GENESYS ---- ORACLE---AVAYA --- ASPECT TELECOM . INITIAL PRIVATE INVESTOR , DIR , AT: ROLM / IBM ---- LUCENT/AVAYA----ORACLE---- ASPECT TELECOMDISCRETE VC FACILITATOR , DIR , ADVISR , MERGERS AND AQUISITIONS , ANGEL FUNDING , VIRILE WHITE KNIGHT CO-PATENTS ORACLE , MSFT . HOLDER OF 6 , SATCOMM , T1 SIGNALLING , CTI/API PROTOCOL , AND VOIP/BROADBAND/SBC , PATENTS AND PATENTS PENDING EXPERIENCED REGISTERED FCC , AND CONGRESSIONAL LOBBYIST , EXPERT WITNESS CHERISHED MOTIVATIONAL KEYNOTE SPEAKER , ALL PROCEEDS TO UNICEF AND SHRINERS . STRATEGIC PARTNERS HAVE INCLUDED : ENTERPRISE CONNECT , IQPC, CRM EVOLUTION , AVAYA , CC EXPO , SPEECHTEK CRM , FORRESTER CX , FROST & SULLIVAN CX , GARTNER CX , SOCAP CXBPO , CC SUMMIT , CISCO LIVE , SFDC , HARTE HANKSCRM , CINCOM , CONVERGYS IVR , SAP , LIVEPERSON , IBM AI , MICROSOFT CRM , AVAYA , ASPECT , GENESYS , ORACLE , CISCO AWARDS : GARTNER , FORRESTER , FROST & SULLIVAN , TMC , ABERDEEN , IDC , VENTANA , RAND CORP , FCC , BROOKINGS INST , CATO INST , WHOS WHO TELECOM AMERICA , COAUTHORED TELECOM AND THE COMPUTER W JAMES MARTIN 4.5MM COPIES ONLINE MARKETING INSTITUTE , ELOQUA , MARKETO , SFDC , HUBSPOT ,ORACLE , MICRO ,SIEBEL , PARDOT , GOOGLE CERTIFIED ,OPT-IN CAN SPAM COMPLIANT ."​ WHEN THE GOING GETS TOUGH , THE TOUGH GET GOING " A PORTION OF ALL PROFITS DONATED TO UNICEF AND SHRINERS .PLS READ WHOLE PAGE , THIS IS OUR " ONLY WEBSITE " . ONE PAGE , ONE MINUTEBOS , NYC , MIAMI , SAN JOSE , LONDON , SINGAPORE

Peter Leonard's Current Company Details
CALL CENTER CONSULTANTS

Call Center Consultants

CALL CENTER , CRM , CX CONSULTING
Peter Leonard Work Experience Details
  • Call Center Consultants
    President
    Call Center Consultants Jan 1998 - Present
    1040 Ave Americas 19Th Ny Ny 10018
    MADE IN USA , EXTREME , LEADING EDGE , MISSION CRITICAL ,TOTALLLLLLLLLLY VALIDATED SALES AND MARKETING LEAD AND DEMAND GENERATION TOOLS FOR CALL CENTER AND CX AND CRM VENDORS . WHEN YOUR COMPANY , IPO , FUNDING , JOB , PROMOTION , QUOTA , QTR , CAREER IS ON THE LINE......REVENUE RAINMAKING , UP TO 20% IMMEDIATE AVE INCREASE IN QTRLY SALES. DEMAND WATERFALL FUNNEL TO COPE WITH THE OVERLOAD OF NEW LEADS . RFP FUNNEL RESERVOIR , MASS ACCELERATED QUOTING AND SIGNING FRENZIES WORKING DIRECTLY WITH MAJOR PBX AND ACD MFG'S TO IDENTIFY NO AMERICA'S 5000 LARGEST CALL CENTER COMPANIES AND SITES .USA BASED PEER GROUP STRATEGIC PARTNERS PROGRAM .USA BASED CALLCENTER AND CRM SALES AND MARKETING CORPORATE PEER GROUP PROFESSIONALS TO DEVELOP VALIDATE AND MAINTAIN A DATABASE OF MULTILEVEL EXECUTIVE CONTACTS FOR NO. AMERICA'S 5000 LARGEST CALLCENTER COMPANIES , 7500 CC SITES MINIMUM 500 AGENTS AND ABOVE .THIRSTY , UNTAPPED , EAGER , ATTENTION STARVED S-M DATABASE OF 16,500 CC's AVE 50-200 AGENTS AVAILABLE AS WELL .10 VERTICAL MARKETS , BANKING AND FINANCE , INSURANCE AND HMO'S , HITECH SUPPORT AND TELECOM , TRAVEL AND HOSPITALITY , CATALOG AND RETAIL , UTILITIES , MEDIA AND ENT , EDUCATION , GOVT , CATALOG AND RETAIL.18 YEARS , 750 REPEAT CLIENTS , 6 CONTINENTS , 47 COUNTRIES , 94% RATIO OF REPEAT BUSINESS . FRIENDLY COPARTNER PRE SALES COUNCELING , AWESOME CUSTOMER-OBSESSED SUPPORT , OVERNIGHT PANIC DEALS A SPECIALTY , NO FRUSTRATING PAPERWORK . ALL MAJOR CARDS ACCEPTED .A PORTION OF ALL PROCEEDS DONATED TO UNICEF AND SHRINERS .
  • Call Center Equipment Engineering
    President
    Call Center Equipment Engineering Jan 1991 - Jan 1997
    1040 Avenue Of The Americas 19Th Ny Ny 10018
    WORLD'S LARGEST VENDOR CERTIFIED SUPPLIER OF CALL CENTER ACD AGENT I/F CARDS , AND NETWORK T1 I/F CARDS , AND ACD AGENT DESK SETS , TO AVAYA/NORTEL , ASPECT , CISCO , AND GENESYS . SALE , INSTALLATION , AND SUPPORT THEREOF , ENGINEERING AND MFG THEREOF , OEM VENDOR ACD SYSTEM DESIGN CONSULTING . COMPLETE INSTALLATION AND SUPPORT OF OVER 1000 ASPECT SYSTEMS IN EXCESS OF 600 AGENTS , INSTALLATION AND SUPPORT OF OVER 5000 AVAYA , ASPECT , AND GENESYS , SYSTEMS IN EXCESS OF 500 AGENTS .SHIPMENTS ACTUALLY EXCEEDING THE MFG OUTPUT OF ASPECT, GENESYS/ININ, AND AVAYA IN GIVEN YEARS . OVER 3 MILLION AGENT DESK SETS SHIPPED AND SUPPORTED . DEVELOPMENT AND MANAGEMENT OF A CORE DATABASE OF APPROXIMATELY 5000 CALLCENTER COMPANIES AVERAGING 500 AGENTS AND ABOVE AND 50K DECISION MAKERS IN CONJUNCTION WITH ASPECT AND AVAYA ,CISCO , AND GENESYS . INITIALLY ESTABLISHED EXCLUSIVE JV WITH EACH OF THE VENDORS ABOVE , SOLD BACK EACH OF THE BUSINESS UNITS TO THE JV VENDOR/PARTNERS .A SIGNIFICANT PORTION OF JV PROCEEDS WERE DONATED TO UNICEF AND SHRINER
  • Aspect Telecommunications
    Dir Evp Sales And Marketing
    Aspect Telecommunications Jan 1987 - Jan 1993
    LARGEST INITIAL PRIVATE INVESTOR , VC BACKED STARTUP , DIR , EVPS&M , LAUNCHED VENTURE CAPITAL STARTUP WITH TECHNOLOGICALLY ADVANCED SOFTWARE CONTROLLED UNIX BASED , MISSION CRITICAL ACD AND CRM TECHNOLOGY 10 YEARS IN ADVANCE OF AVAYA , ORACLE , GENESYS , MSFT , CISCO ETC .ASPECT TELECOM INC . WAS SOLD AT A SIGNIFICANT HISTORICALLY LARGEST EVER 20TH CENTURY STOCK % PREMIUM TO A NEW PRIVATE ENTITY KNOWN AS CONCERTO , NOW ASPECT SOFTWARE FOR APPROX $1 BILLON IN 1997
    View

Peter Leonard Education Details

Frequently Asked Questions about Peter Leonard

What company does Peter Leonard work for?

Peter Leonard works for Call Center Consultants

What is Peter Leonard's role at the current company?

Peter Leonard's current role is CALL CENTER , CRM , CX CONSULTING.

What is Peter Leonard's email address?

Peter Leonard's email address is ca****@****aol.com

What is Peter Leonard's direct phone number?

Peter Leonard's direct phone number is +161748*****

What schools did Peter Leonard attend?

Peter Leonard attended Harvard University, Northeastern University.

What are some of Peter Leonard's interests?

Peter Leonard has interest in Oracle Americas Cup Cx Racing Team, Ccc Above, Telefonica Volvo Open Ocean Racing Team, 4 Wheel Surf Fishing, Dev Speech Recognition Apps, Big Game Fishing, Dir Endowment Unicef.

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