Peter M. Email & Phone Number

Sicklerville, New Jersey, United States

- Ascertain automotive problems and services by listening to customer’s description of symptoms; clarify description of problems; conduct inspections; take test drives; check vehicle maintenance records; examine service schedules.- Create estimates by calculating the costs of materials, supplies, and labor to determine and price automotive services. Cross-reference maintenance schedules to ensure all recommended service tasks are completed on time and in accordance with manufacturer guidelines.- Source general repair parts and powertrain solutions across all makes and models.- Develop and implement new procedures to improve turnaround times by 27%, resulting in an increase in revenue by 23%.

Sicklerville, New Jersey, United States

Hamilton, New Jersey

-Helping Identify, develop and close sales in the higher education markets. -Planning, coordinating, and executing online presentations or schedule demos to faculty and institutional contacts.-Actively and accurately managing SalesForce.com, including all customer information, contacts, sales opportunities, pipelines.-Providing departments with post-adoption support and retain for future semesters. Serve as a liaison between customers and appropriate company support.

Hamilton, New Jersey

Promoted to Partner Sales Representative with Macmillan Learning.- Executed Marketo email campaigns with an average open rate of 25%. - Informed customers of webinars, product launches, and professional development events.- Developed well-written and informative product descriptions for marketing sales tools and for the 2017 English & Math BFW Catalogs.- Researched competitor products to provide the sales force strategic context to identify opportunities and threats.- Pulled detailed, goal-specific reports from SFDC for upcoming marketing campaigns, mailing campaigns, and for data entry purposes.

Hamilton, New Jersey

Promoted to High School group Bedford Freeman & Worth Publishers.- Performed data mining, CRM maintenance, and client services for over 130 sales representatives nationwide.- Delivered white-glove service to school administrators and decision-makers tailored to cultivate relationships and uncover new customer needs.- Maintained and updated customer information in SFDC upon any changes.- Validated and tested quality of leads through research and calling.