Agile Delivery Lead: Telco Vlocity ImplementationMobilized and led 24 onshore and offshore Salesforce and Vlocity developers and testersDefined and implemented the team’s Agile ways of working according to SAFe methodologyStarting only with high-level user stories, led the team to make a commitment and start their first sprint in 2.5 weeksDefined and managed plan for the team’s first minor release in less than two months, and their first major release in three monthsOver a six-week period, helped to increase the team’s velocity over 300%Integration Architect: SMB and Enterprise Managed Wi-Fi ServiceLed team of 18 including developers, testers, business analysts and architectsStood up and managed a Salesforce and Mulesoft service delivery orchestration platform supporting 100k+ wireless access points, switches, and gatewaysDesigned and delivered an advanced network automation functionality including IPsec VPN, switch stacking, and BGPEnabled client to attract and retain large managed service deals with a flexible, scalable architecture to meet complex network requirements

Functional Architect: Consumer Connected Home ServiceDefined out-of-the-box experience for Connected Home self-installation including Quick Start documentation, gateway registration process, and device install and pairing processes.Defined processes for remote troubleshooting of Z-Wave and Wi-Fi home automation devices.Created product requirements for a web tool to take users through the process of installing and pairing devices in their home. Tool also walked users through configuration of their Connected Home, including Rules, Notifications, and Schedules.Product Owner: Home Security and Automation PlatformManaged quarterly releases with 3rd party platform and client teams to deliver platform server and CPE firmware code required for key product launches, architectural strengthening, and operational improvements.Maintained backlog of product user stories which were regularly prioritized according to business and technical needs and slotted to 3rd Party developer releases. Improved product performance by launching support for a tablet app for technicians performing installation and trouble calls which reduced time to complete jobs.