Eric Peterson Email & Phone Number

6113 Lemmon Ave, Dallas Tx 75209

Manage accounts throughout entire sales process, including sales negotiations and financing for the largest Mercedes-Benz dealership in the southern region. Meet and exceed departmental performance standards, including Sales Quota, Customer Service Index, Gross Average, Finance & Lease penetration, while also in charge of training new members.• Prospect for new clients, maintain existing relationships, and grow sales. Achieved $5.6 million in gross sales (delivered 119% of sales target), $293K profit in 2016 and $5.9 million in gross sales (6.24% growth), $295K profit (4.41% growth) in 2017.• Maintain a working knowledge of purchases, leases, and finance and insurance (F&I) products. Accomplished over 150% finance product penetration while maintaining exemplarily Customer Service Index (CSI) rating for customer satisfaction.• Named highest earning eCommerce Sales Experience manager for all Park Place Mercedes Benz locations for 2018(achieved a 14% cold call close rate).• Customized the eCommerce sales training platform and trained new employees.

Promoted to Branch Manager due to sales numbers and overall branch performance as a Manager Trainee. Responsibilities included managing multiple locations, increasing all metrics of branch performance, while training and developing new Manager Trainees. Results during this time were;-Maintained Revenue growth of 23.00%, on rent growth of 35.00%, while leading the area in service revenue. -Drove Out-Side sales by gaining new accounts and maintaining relationships with current accounts.-Utilized Database Management Systems to improve branch performance.

Promoted from the Manager Trainee program. Responsible for meeting sales goals and Key Performance Indicators (KPIs), managing fleet, and acquiring new accounts. During the program, successfully accomplished the following; -Maintained an average Year-Over- Year revenue growth of 14.67% by improving on units on rent by 14.4%, improving utilization and increasing Rate per Unit by 10.00% over six months.-Improved customer satisfaction by 73.66%.-Met increasing sales goals while training new employees by example.

Dallas/Fort Worth Area

As the first intern for Hertz Rent-a-Car, I was in charge of any revenue producing assignments from promotional advertising to telemarketing. I gained real world experience while providing my insight on new technologies that would be used to create new marketing strategies. -In charge of telemarketing assignment that produced an increase of $60,000 in sales.-Created advertisements that reached an audience of over 3,000. - Responsible for creating excel reports for management.