Mercedes-Benz Sales Experience Manager
Current- Manage accounts throughout entire sales process, including sales negotiations and financing for the largest Mercedes-Benz dealership in the southern region. Meet and exceed departmental performance standards, including.
- Prospect for new clients, maintain existing relationships, and grow sales. Achieved $5.6 million in gross sales (delivered 119% of sales target), $293K profit in 2016 and $5.9 million in gross sales (6.24% growth).
- Maintain a working knowledge of purchases, leases, and finance and insurance (F&I) products. Accomplished over 150% finance product penetration while maintaining exemplarily Customer Service Index (CSI) rating for.
- Named highest earning eCommerce Sales Experience manager for all Park Place Mercedes Benz locations for 2018(achieved a 14% cold call close rate).
- Customized the eCommerce sales training platform and trained new employees.