Peter Perez Email and Phone Number

As the Dry Dock IT Project Manager at Royal Caribbean Group, I proactively planned, coordinated, and drove project delivery for destination construction. I liaised with IT Product Teams and various brand operating departments to ensure projects were completed within prescribed timelines and budgets, while meeting all brand guidelines and KPIs.

Responsible for managing engineering and construction projects from inception to delivery, while utilizing AutoCAD and Microsoft Project to improved project coordination that exceeded expectations while being on time and on budget . Oversaw all stages of the project lifecycle, including program management, contract management, budgeting, procurement, and risk management. Used analytical skills to identify areas for process improvement and data analysis to inform decision-making to improve overall project efficiency, resulting in a 20% reduction in project costs. Additionally, managed project coordination, operations management, and manufacturing, while also focusing on customer relationship management (CRM) to ensure client satisfaction. Lead cross-functional teams, and utilized agile methodologies to keep projects on track and exceed expectations.

Identify and propose opportunities to adopt innovative processes and technologies, while performing hands-on business data analysis, product planning, testing, and training. Reduced operating costs by 10% through the implementation of new cost-saving initiatives. Designed and executed procedures and protocols with changing business demands. Improved overall output by 30% by formulating and implementing new operating procedures that streamline processes and reduce errors. Improved decision-making accuracy by 20% by providing ad-hoc data analyses that guide the design of cost-saving initiatives and other business strategies.

Led and directed internal staff members on administrative processes, work instructions and procedures. Continued close connection with project personnel to quickly identify and resolve problems. Developed tools and performance reports to deliver awareness and analyze effectiveness of import, export controls and supply chain security compliance programs. Reviewed international orders for compliance with import regulations and submitted reports regarding issues of missing language. Streamlined compliance operations through cross-functional collaboration. Fulfilled gap of communication among all levels of transportation process.

Successfully administered a diverse portfolio of over 100 units, including single-family rental homes, duplexes, commercial properties, warehouses, apartments, and land for development. Utilized market research and sales management techniques to devise and execute comprehensive marketing, advertising, and leasing strategies that consistently achieved rents 10 to 15% above market rates. In addition, played a key role in new business development, identifying opportunities for expansion and growth in the local market. Contributed to project management and product development, utilizing customer feedback and market insights to continuously improve property offerings and services. Responsible for overseeing all levels of project communications to ensure a cohesive and effective product across all channels. Delivered outstanding results by business planning and focusing on customer rapport to identify and address issues proactively, driving profitability and success for both the portfolio and the investors.

Conducted extensive research on potential candidates and acted as a liaison between them and clients for scheduling and interview needs. Responsible for preparing detailed reports and call logs following each interview, to identify trends and make informed recommendations to improve business processes. In addition to presented my research findings in various formats, including papers and presentations, instrumental in refining recruitment and sourcing processes through actionable improvements.