Patrick Golden Email & Phone Number

- Implemented OnFleet routing system to increase fleet efficiency and boost daily route order volume from 2 - 3 orders a route to 6 - 8 orders a route daily- Developed preventative maintenance programs for monthly fleet maintenance reports, identifying total cost of ownership for fleet vehicles- Oversaw and maintained fleet of 20 vehicles covering deliveries across all of California- Managed a team of 30 employees across fulfillment and logistics departments

Cotati, California, United States

-Developed and implemented standard operating procedures for new delivery system-Established roles and responsibilities to accommodate increase in daily order capacity during pandemic from 30 orders a day to 150 orders a day-Trained new customer service representatives on phone etiquette and consultation-Oversaw daily operations for a team of up to 10 employees including scheduling and cash flow

San Jose, California, United States

- Top sales for the month of April 2019 grossing $119,149 dollars over 1344 transactions- Expert level knowledge of over 500 products on the menu- Worked in fast paced retail environment that served on average over 350 new customers a day- Maximized sales efficiency using Treez POS software- Provided customer service over the phone converting inquiries into sales opportunities

Redwood City, California, United States

-Boosted delivery and scheduling efficiency by integrating new systems- Stream-lined scheduling for over 20 employees using excel- Built a website storefront and integrated Point-Of-Sales API to increase overall gross sales- Oversaw cultivation process at in-house farm and established new product lines- Developed new sales events and outreach programs driving cold water hash sales by 30%- Effectively controlled daily cash flow (avg. $5000 / day) with filed reports

Associate'S Degree, Electronic Music, 3.7 Gpa

Activities and Societies: Jazz Combo, Jazz Band, Student Assistant to Electronic Music faculty lead

Ged