Phaneendra Kumar
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Phaneendra Kumar Email & Phone Number

Senior Lead,Customer success,Offline Products delivery and Technology at National Payments Corporation Of India (NPCI)
Location: Bengaluru, Karnataka, India 11 work roles 5 schools
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Role
Senior Lead,Customer success,Offline Products delivery and Technology
Location
Bengaluru, Karnataka, India
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Phaneendra Kumar is listed as Senior Lead,Customer success,Offline Products delivery and Technology at National Payments Corporation Of India (NPCI), a with 2429 employees, based in Bengaluru, Karnataka, India. AeroLeads shows a matched LinkedIn profile for Phaneendra Kumar.

Phaneendra Kumar previously worked as Senior Lead,Customer success,Offline Products delivery & Technology at National Payments Corporation Of India (Npci) and Senior lead Business Development at National Payments Corporation Of India (Npci). Phaneendra Kumar holds Business Analytics, Business Analytics For Decision Making from Indian Institute Of Management, Kozhikode.

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National Payments Corporation Of India (NPCI)

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About Phaneendra Kumar

As a seasoned Senior Business Development Leader with over 17 years of experience, I possess a wide range of skills and expertise in sales, marketing, strategy, alliances, and revenue growth. Currently serving as a Senior Lead in Business Development at the National Payment Corporation of India (AP, TS & Karnataka), I am responsible for collaborating with tech teams, product, and marketing departments to develop competitive concept proposals, certifications, performance and financial goals, and driving their achievement through team direction and management.During my tenure at NPCI, I have established and maintained strong relationships with senior leaders at banks and state government officials, resulting in successful implementation of digital payment products. I have also functioned as a consultant for PSU's and state government bodies on digital payment awareness, identified potential new clients, and converted them into significant business opportunities. I have led comprehensive testing of digital solutions with critical stakeholders and ensured successful sign-offs.Prior to NPCI, I served as a Branch Manager and Assistant Vice-President at Equitas Small Finance Bank, where I was responsible for developing and achieving sales forecasts for the markets, supporting and directing sales staff and consultants, and proactively developing new customer contacts. At HDFC Bank Ltd, I served as an Acquisition Manager - Casa/Branch Manager, leading a high-performance team and managing the Branch P&L and unified sales head for all Retail Banking and TPP products. As an Area Manager/Sales Manager at Bharti Axa Life Insurance Company Ltd., I headed a team of Sales Managers, Financial Executives & Financial Advisors for the Coastal Andhra Region, where I introduced modern selling strategies to acquire new business and build a new opportunity pipeline.My extensive experience has provided me with an in-depth understanding of solutions, customers, and the industry as a whole. I am skilled in identifying opportunities and analyzing issues to develop long-term sustainable business solutions. I have developed strategic agendas for each channel and key customer, created successful sales campaigns, and measured progress through KPIs. Furthermore, I have executed the 'RuPay' Sales Framework, which has helped me identify member bank needs and deliver solutions that address those needs, ultimately increasing revenues.

Listed skills include Leadership, Team Building, Social Media, Banking, and 34 others.

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National Payments Corporation Of India (NPCI)
National Payments Corporation Of India (Npci)
Senior Lead,Customer success,Offline Products delivery and Technology
Bengaluru, KA, IN
Website
Employees
2429
AeroLeads page
11 roles

Phaneendra Kumar work experience

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Senior Lead,Customer Success,Offline Products Delivery & Technology

Current

Hyderabad, Telangana, India

I’m driven by the mission to revolutionize financial transactions in India, making them seamless and accessible to all. At NPCI, I spearhead initiatives that harness cutting-edge technology to elevate user experiences and expand service reach.Here's What I Focus On:Elevating Customer Experiences: I work tirelessly to improve engagement and satisfaction across NPCI’s products like UPI, RuPay, and AEPS.Broadening Accessibility: I strategize to ensure our payment solutions… Show more I’m driven by the mission to revolutionize financial transactions in India, making them seamless and accessible to all. At NPCI, I spearhead initiatives that harness cutting-edge technology to elevate user experiences and expand service reach.Here's What I Focus On:Elevating Customer Experiences: I work tirelessly to improve engagement and satisfaction across NPCI’s products like UPI, RuPay, and AEPS.Broadening Accessibility: I strategize to ensure our payment solutions reach every community, especially the underserved, enhancing financial inclusion.Embracing Technological Advances: Utilizing tools like Robotic Process Automation, I streamline operations to boost efficiency and accuracy.Ensuring Operational Excellence: I refine processes within cooperatives and RRBs, targeting optimal performance and compliance. Show less

Aug 2023 - Present

Senior Lead Business Development

Greater Bengaluru Area

🌟 Strategic Business Development & Project Management Expert in Banking and Government Sectors I'm a seasoned professional with a robust background in driving business growth, managing complex projects, and devising strategic initiatives for banks and state governments. My expertise spans across sales, marketing, and creating dynamic alliances, where I excel in steering cross-functional teams towards achieving ambitious performance and financial objectives.What I Bring to the… Show more 🌟 Strategic Business Development & Project Management Expert in Banking and Government Sectors I'm a seasoned professional with a robust background in driving business growth, managing complex projects, and devising strategic initiatives for banks and state governments. My expertise spans across sales, marketing, and creating dynamic alliances, where I excel in steering cross-functional teams towards achieving ambitious performance and financial objectives.What I Bring to the Table:Comprehensive Business Development: Proven ability to foster relationships, negotiate, and close deals with top-tier banks, significantly boosting revenue and forging sustainable partnerships.Project Management Excellence: Skilled in overseeing the development, planning, and implementation of pivotal certifications, ensuring they align with strategic goals.Strategic Sales and Marketing: Expert in executing sales strategies that pinpoint member bank needs, delivering tailor-made solutions that enhance service offerings and drive revenue growth.Digital Payment Innovations: Specialized knowledge in digital payment products and services, adept at collaborating with state officials and scouting new client opportunities.Market Intelligence: Proficient in gathering insights and leading market analysis to develop new services and maintain a competitive edge in the industry. Show less

Jul 2022 - Aug 2023

Asst Vice President - ||

Vijayawada Area, India

🌟 Business Development & Sales Management ProfessionalHello! I specialize in driving business growth and achieving sales targets across various industries. My approach combines effective communication with strategic planning to deliver tangible results.Key Areas of Expertise:Proactive Communication & Analysis: I excel in interacting with teams and customers to precisely identify business needs and develop functional requirements.Sales Forecasting & Strategic… Show more 🌟 Business Development & Sales Management ProfessionalHello! I specialize in driving business growth and achieving sales targets across various industries. My approach combines effective communication with strategic planning to deliver tangible results.Key Areas of Expertise:Proactive Communication & Analysis: I excel in interacting with teams and customers to precisely identify business needs and develop functional requirements.Sales Forecasting & Strategic Execution: I am skilled in creating and meeting ambitious sales forecasts, managing strategic initiatives, and maintaining compliance with customer bidding standards.Knowledge Mastery & Continuous Learning: I continually enhance my expertise in solutions, customers, and industry trends through both formal training and self-directed learning.Lead Generation & Account Management: Expert in generating leads, conducting strategic sales calls, managing account planning, and crafting persuasive proposals.Sales Campaigns & Strategic Agendas: Adept at launching sales campaigns aligned with revenue and customer acquisition goals, monitored through definitive KPIs. Show less

Sep 2016 - Feb 2018

Branch Manager

Vijyawada

🌟 Dynamic Retail Banking Leader | Expert in P&L Management and Team LeadershipWith a proven track record in managing branch profitability and leading high-performing teams, I am dedicated to advancing all aspects of retail banking and third-party product (TPP) offerings. My approach blends strategic leadership with hands-on execution to drive business growth and customer satisfaction.Core Competencies:Branch Profit & Loss Management: Expert in overseeing branch… Show more 🌟 Dynamic Retail Banking Leader | Expert in P&L Management and Team LeadershipWith a proven track record in managing branch profitability and leading high-performing teams, I am dedicated to advancing all aspects of retail banking and third-party product (TPP) offerings. My approach blends strategic leadership with hands-on execution to drive business growth and customer satisfaction.Core Competencies:Branch Profit & Loss Management: Expert in overseeing branch operations to ensure profitability and operational excellence.Strategic Leadership: Actively participate in strategic discussions and collaborate with department leaders to enhance bank-wide initiatives and strategies.Sales & Relationship Management: Excel at meeting challenging sales targets, delivering superior customer service, and managing relationships through a robust portfolio of customers.Cross-Selling & Customer Engagement: Specialized in leveraging internal databases for referrals, enhancing relationships with existing customers, and acquiring new customers through effective cross-selling techniques. Show less

Jan 2015 - Sep 2016

Acquisition Manager

Vijayawada

Apr 2011 - Dec 2014

Area Manager

Vijyawada

🌟 Dynamic Head of Sales | Coastal Andhra RegionI am the strategic leader and driving force behind a high-performing sales team comprising Sales Managers, Financial Executives, and Financial Advisors. My role centers on fostering innovative selling strategies, nurturing key partnerships, and spearheading growth initiatives to expand our market presence.What I Do:Team Leadership & Development: I lead and inspire my team through regular training sessions and strategy… Show more 🌟 Dynamic Head of Sales | Coastal Andhra RegionI am the strategic leader and driving force behind a high-performing sales team comprising Sales Managers, Financial Executives, and Financial Advisors. My role centers on fostering innovative selling strategies, nurturing key partnerships, and spearheading growth initiatives to expand our market presence.What I Do:Team Leadership & Development: I lead and inspire my team through regular training sessions and strategy meetings, enhancing their skills in modern selling techniques and overcoming sales challenges.Strategic Partnership Building: I maintain and grow profitable relationships with CROs, ARCs, and Retail Partners, ensuring a steady flow of leads and focusing on converting these opportunities into successful outcomes.Event Management & Networking: I organize and participate in roadshows and corporate relationship activities, increasing brand visibility and fostering new business connections.Collaboration & Training: I develop strategic tie-ups with banking and mobile DSAs to boost lead generation. Additionally, I personally train, mentor, and coach team members in essential sales skills such as appointment setting, cold calling, prospecting, and negotiating sales contracts. Show less

May 2010 - Apr 2011

Sales Development Manager

Vijayawada Area, India

🌟 Business Development Leader | Life Insurance SpecialistI am a dedicated professional specializing in identifying and capitalizing on new business opportunities within the life insurance industry. My approach combines strategic sales initiatives with strong team collaboration to deliver customized client solutions and drive business growth.What I Do:New Business Development: I excel at spotting lucrative opportunities and crafting compelling sales presentations to… Show more 🌟 Business Development Leader | Life Insurance SpecialistI am a dedicated professional specializing in identifying and capitalizing on new business opportunities within the life insurance industry. My approach combines strategic sales initiatives with strong team collaboration to deliver customized client solutions and drive business growth.What I Do:New Business Development: I excel at spotting lucrative opportunities and crafting compelling sales presentations to engage potential clients.Team Collaboration: I work closely with my team to develop tailored proposals that meet the specific needs of each client, ensuring detailed attention to their financial security and peace of mind.Talent Recruitment & Training: I am committed to building a strong team of financial consultants. I recruit, train, and mentor new talent, equipping them with the skills necessary to exceed business targets and thrive in the competitive life insurance market. Show less

Dec 2007 - Sep 2008
Team & coworkers

Colleagues at National Payments Corporation Of India (NPCI)

Other employees you can reach at npci.org.in. View company contacts for 2429 employees →

5 education records

Phaneendra Kumar education

Bachelor'S Degree, Biology, General

Srkh High School
FAQ

Frequently asked questions about Phaneendra Kumar

Quick answers generated from the profile data available on this page.

What company does Phaneendra Kumar work for?

Phaneendra Kumar works for National Payments Corporation Of India (NPCI).

What is Phaneendra Kumar's role at National Payments Corporation Of India (NPCI)?

Phaneendra Kumar is listed as Senior Lead,Customer success,Offline Products delivery and Technology at National Payments Corporation Of India (NPCI).

Where is Phaneendra Kumar based?

Phaneendra Kumar is based in Bengaluru, Karnataka, India while working with National Payments Corporation Of India (NPCI).

What companies has Phaneendra Kumar worked for?

Phaneendra Kumar has worked for National Payments Corporation Of India (Npci), Equitas Small Finance Bank, Hdfc Bank, Bharti Axa Life Insurance, and Hdfc Life.

Who are Phaneendra Kumar's colleagues at National Payments Corporation Of India (NPCI)?

Phaneendra Kumar's colleagues at National Payments Corporation Of India (NPCI) include Atul Yadav, Bysani Premsai, Prasad Padave, Amit Verma, and Shashi Vishwakarma.

How can I contact Phaneendra Kumar?

You can use AeroLeads to view verified contact signals for Phaneendra Kumar at National Payments Corporation Of India (NPCI), including work email, phone, and LinkedIn data when available.

What schools did Phaneendra Kumar attend?

Phaneendra Kumar holds Business Analytics, Business Analytics For Decision Making from Indian Institute Of Management, Kozhikode.

What skills is Phaneendra Kumar known for?

Phaneendra Kumar is listed with skills including Leadership, Team Building, Social Media, Banking, Public Speaking, Credit Cards, Training And Development, and Sales.

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