I was the Program Lead in the Digital Solutions team, where I led a 3 year program of work replatforming the University onto the Adobe Experience Cloud platform. I was responsible for governance and reporting to senior management across the enterprise; development and prosecution of the $28m, 3 year business case and associated annual stagegate reports; financial, benefit and risk tracking and reporting as well as leading the team. In each of my years at UNSW, the program delivered all… Show more I was the Program Lead in the Digital Solutions team, where I led a 3 year program of work replatforming the University onto the Adobe Experience Cloud platform. I was responsible for governance and reporting to senior management across the enterprise; development and prosecution of the $28m, 3 year business case and associated annual stagegate reports; financial, benefit and risk tracking and reporting as well as leading the team. In each of my years at UNSW, the program delivered all identified initiatives to budget. ACHIEVEMENTS:● Successful prosecution of $28m, 3yr Business Case to re-platform UNSW onto the Adobe Experience Cloud ● Development and running of multiple cross enterprise governance and reporting streams up to Management Board level● Leadership of cross functional Digital Solutions team (20+ people in a mixed vendor / FTE model)● Direct management of delivery managers, product owners and UX resources● Developed and ran RFP for vendor selection● Vendor management in matrix environment● Delivery of all initiatives on time and budget● Development and socialisation of roadmap and operating model● Agile implementation and uplift of team● Development and delivery of benefit and risk reporting Show less

At Safedome, I was responsible for the day to day operational management of the company. I was in charge of the development and prioritisation of the product roadmap and then managing the agile implementation of firmware, software and hardware with the team to deliver. I worked with partner businesses in the UK and Australia to define white label arrangements and then managed the software and hardware configuration of the agreement. When Safedome moved into B2C I managed the set up of the B2C… Show more At Safedome, I was responsible for the day to day operational management of the company. I was in charge of the development and prioritisation of the product roadmap and then managing the agile implementation of firmware, software and hardware with the team to deliver. I worked with partner businesses in the UK and Australia to define white label arrangements and then managed the software and hardware configuration of the agreement. When Safedome moved into B2C I managed the set up of the B2C systems and processes, including customer support mechanisms and supply chain across multiple locations. ACHIEVEMENTS:● Delivered refactored firmware and software application on iOS and Android within 4 months ● Defined and implemented product roadmap● Managed integration and implementation of B2C operations into the Business – customer support, supply chain and logistics● Managed relationships and requirement gathering with enterprise partners – Telstra, CPP(UK)● Managed international vendors in CN and TW Show less

I started my annual engagement with the DTO as a Program Manager, leading the Transformation Program – running 6 concurrent agile delivery intiatives with multiple government agencies to develop a solution from Inception to Beta launch in 20 weeks. All initiatives delivered on time and some are now integrated into their departmental operating model; delivering significant savings to Government. After 6 months I was promoted to Portfolio manager – managing the entire portfolio across the DTO a… Show more I started my annual engagement with the DTO as a Program Manager, leading the Transformation Program – running 6 concurrent agile delivery intiatives with multiple government agencies to develop a solution from Inception to Beta launch in 20 weeks. All initiatives delivered on time and some are now integrated into their departmental operating model; delivering significant savings to Government. After 6 months I was promoted to Portfolio manager – managing the entire portfolio across the DTO a $37M budget. During this time I developed the Digital Specialist Panel to allow Government access to smaller specialist vendors in the digital domain. This is still in use as the Digital Marketplace. ACHIEVEMENTS:● Promoted from Transformation Program manager to Portfolio manager after 6 months● Managed portfolio of 5 programs including finance, risk and resourcing ($37M budget) reporting to head of delivery ● Engagement to Deputy Secretary level ● Developed and delivered Digital Specialist Panel for government – still in use as Digital Marketplace ● Direct management of all delivery managers across the DTO and escalation for all cross functional teams● Managed multiple vendors● Delivered all 6 transformation projects when Program Manager to beta launch within agreed timeframes (20weeks)● Implemented Agile practises and human centred design across multiple government departments as part of the transformation program Show less

As Project Director, I ran the PM team and the PMO in the agency, being the final point of delivery for all clients. I also ran projects for key stakeholders including Foxtel and AIG. When running the Foxtel project, I ran the team that refactored the Presto video on demand application inside a 4 month period for the first release. This led to an ongoing 18month relationship with the client. I also worked with AIG to provide Human Centred Design and agile UX to various parts of their business… Show more As Project Director, I ran the PM team and the PMO in the agency, being the final point of delivery for all clients. I also ran projects for key stakeholders including Foxtel and AIG. When running the Foxtel project, I ran the team that refactored the Presto video on demand application inside a 4 month period for the first release. This led to an ongoing 18month relationship with the client. I also worked with AIG to provide Human Centred Design and agile UX to various parts of their business. ACHIEVEMENTS:● Worked with multiple vendor systems to deliver Presto product – Telstra, Ooyala, Foxtel, ● Biggest single engagement for Technocrat, delivered across the $5m 18month engagement● Refactoring, hardening and optimising ecommerce systems in real time for Adairs● Managed Mobile site definition, UX and design for AIG using agile methodologies● Internal and external KPI, finance, risk and benefit reporting● Led agile / waterfall project management team ● Led cross functional, multi locational team across all deliverables Show less

At Droga 5 my contract role included liaison with client and internal teams to gather requirements and deliver multiple digital campaigns and strategies simultaneously. Working with both internal design and development teams, as well as third party development houses, to deliver against agressive timeframes and budgets, all KPI's were met. Clients included Qantas and Woolworths.

During my time at the monkeys I worked with the team that developed the award winning Tony Ferguson Everybody mobile app and the Tony Ferguson website and campaign assets. Using an agile methodology to collect, define and manage requirements change, we worked with a third party mobile development house - providing them with UX/UI, copy and visual design - aligning with the above the line rebrand and campaign. I also supported the rest of the digital team at the Monkeys.

I was assigned on a 4 month basis to lead the transition of the global UBS account, which included definition, planning and implementation of the systems, processes, structures and people to successfully transition the UBS business to Ogilvy. Key activities included managing the master timeline and liaising between the 5 key hubs (New York, London, Frankfurt, Zurich and Hong Kong) in the management of the local deliverables. My responsibilities also included the definition and recruitment of… Show more I was assigned on a 4 month basis to lead the transition of the global UBS account, which included definition, planning and implementation of the systems, processes, structures and people to successfully transition the UBS business to Ogilvy. Key activities included managing the master timeline and liaising between the 5 key hubs (New York, London, Frankfurt, Zurich and Hong Kong) in the management of the local deliverables. My responsibilities also included the definition and recruitment of the key roles being implanted within the UBS business, as well as setting up the numerous internal and external reporting systems that underpin the account. Show less

As Project Director for the American Express account, my role involved running a team of 8 Project Managers across the International and UK business. My responsibility was to supervise and develop the team and to ensure that the projects they managed were delivered to time, budget and quality. Core to these activities was the management of the American Express Digital Transformation Programme (DTP). The DTP was a 3 year programme of work across 13 core markets to transform the American Express… Show more As Project Director for the American Express account, my role involved running a team of 8 Project Managers across the International and UK business. My responsibility was to supervise and develop the team and to ensure that the projects they managed were delivered to time, budget and quality. Core to these activities was the management of the American Express Digital Transformation Programme (DTP). The DTP was a 3 year programme of work across 13 core markets to transform the American Express website and user experience, bringing a new user centric design approach into the Amex business. Other work streams included the delivery cross platform campaigns (mobile, social, web and print) to support local and international initiatives across various business units within American Express. My role involved liaison between multiple markets as well as with the American Express International (AXPI) business and project teams. During my final year on the account my team delivered a 300% forecasted budget. Show less

As Senior Project Manager for the American Express account, I was responsible for the americanexpress.com and Merchant site redesign, as part of a wider digital transformation programme across all core markets. This involved rolling out the complete consumer site redesign across 13 markets. The project included user experience, design, template build, image creation, copy and localisation for all markets. The projects were both delivered from the UK office as well as from local markets using… Show more As Senior Project Manager for the American Express account, I was responsible for the americanexpress.com and Merchant site redesign, as part of a wider digital transformation programme across all core markets. This involved rolling out the complete consumer site redesign across 13 markets. The project included user experience, design, template build, image creation, copy and localisation for all markets. The projects were both delivered from the UK office as well as from local markets using centrally provided assets and management. Show less

At I-D Media, my role as Senior Project Manager included the management of a team of 3 Project Managers, focusing on the full project lifecycle delivery of campaign, mobile and web projects. Clients included T-Mobile, Renault UK, Hachette Filipacci, Toshiba, and the Times Online. For T-Mobile I was responsible for the development of prototypes for user testing new interfaces for the latest generation of smart phones. For Times Online, I project managed the design and launch of the interface and… Show more At I-D Media, my role as Senior Project Manager included the management of a team of 3 Project Managers, focusing on the full project lifecycle delivery of campaign, mobile and web projects. Clients included T-Mobile, Renault UK, Hachette Filipacci, Toshiba, and the Times Online. For T-Mobile I was responsible for the development of prototypes for user testing new interfaces for the latest generation of smart phones. For Times Online, I project managed the design and launch of the interface and user guide to the newly launched digital Times Archive. At I-D Media I was responsible for the management of the Renault UK website and delivered all updates to the site. For Hachette I project managed the design and build of the Sugar and Elle websites, as well as specifying and developing the custom CMS systems that supported the sites on an ongoing basis. Show less

My primary role at Tonic was as Senior Project Manager on SONY covering Home Entertainment, Digital Imaging and Personal Audio Divisions. I was responsible for implementing multi-lingual flash modules to demonstrate new products, conforming to the SONY CMS specifications. This included writing functional specifications for additional elements of the SONY website, as well as coordinating online marketing campaigns with various European partners.

During this period I was a freelance project manager working for a number of companies, including the following roles:* Digital Vision - Business analyst* North One TV (World Rally Championship) - Project Manager* Grand Union - Project Manager* Wunderman Interactive - Project Manager* Electronic Ink - Project Manager* Network of the World - Project Manager

From 1993 – 2000 I worked for a number of companies in the UK and New Zealand. Highlights include: • MSN (Assistant Producer)• Raise Magazine (Producer)• Terabyte Interactive NZ (Producer)• Webmedia (Producer)• Setting up the first online Glastonbury experience, from the Green Futures Field at Glastonbury festival in 1993 (using entirely green energy)