Photograph High School Seniors in studioGo to schools to photograph grades 9-11 for the yearbookPhotograph High school sports games and meets for the yearbook

My responsibilities include managing multiple providers under one network allowing funds and data to be isolated specific to their tax ID by phone. Actively promote Zelis services to health care providers including physicians and hospitals. Successfully enroll provider’s in direct deposit or a select product from a third-party insurance. Verify sensitive office information with a verified office representative. Demonstrate proficiency in follow up calls. Stay HIPPA compliant. ▪… Show more My responsibilities include managing multiple providers under one network allowing funds and data to be isolated specific to their tax ID by phone. Actively promote Zelis services to health care providers including physicians and hospitals. Successfully enroll provider’s in direct deposit or a select product from a third-party insurance. Verify sensitive office information with a verified office representative. Demonstrate proficiency in follow up calls. Stay HIPPA compliant. ▪ Recognized for successfully making 100% to 110% of per set goals. ▪ Maintain an average of sales call 50/60 dials per program. ▪ Solicit businesses executing membership agreements ▪ Stay within HIPPA guidelines. ▪ Resolving customer concerns. Show less

Retention Specialist with an exceptional record of strong customer service. Handle a wide variety of product telephone inquiries with top notch courtesy and professionalism. Outstanding multitasker who thrives in a fast paced high-pressure work environment. • Developed, utilized and managed retention strategies and tools to retain existing clients and to convert prospects into new clients of company.• Handle and resolve escalations, queries, complaints and concerns of existing… Show more Retention Specialist with an exceptional record of strong customer service. Handle a wide variety of product telephone inquiries with top notch courtesy and professionalism. Outstanding multitasker who thrives in a fast paced high-pressure work environment. • Developed, utilized and managed retention strategies and tools to retain existing clients and to convert prospects into new clients of company.• Handle and resolve escalations, queries, complaints and concerns of existing clients regarding company products and services.• Ensured management of customer accounts and delivery of high quality customer care. Show less

-Monitored customer spam complaint levels and adherence to the Federal Can Spam Act.-Responsible for the research and troubleshooting of email delivery issues i.e. bounces and blocking.-Core member of a specialized team assisting with customer password reset requests and account ownership changes.-Provided internal chat support to technical support team.-Developed materials and conducted training for new hires.