Philip Kitchen Email & Phone Number

Charlotte, Nc

Served as a front-line customer service representative, creating a welcoming environment and impression for the members through account service origination and maintenance as well as responding to customer inquiries by telephone and in person. •Assisted customers in opening and closing accounts including checking, savings, CDs and assessing Safe Deposit Boxes. •Cross-sold bank products and services based on customer banking needs, in accordance with the bank’s program standards.•Research disputes and resolve customer issues with accounts; liaised between other bank departments when necessary. •Evaluated customer requests for service charge refunds and processed necessary paperwork as necessary.

Louisburg, Nc

● Convoy commander, planned, briefed & directed operations of unit’s movement to training sites● Responsible for maintaining expensive equipment and other sensitive items● Fueled/Inspected light-wheeled military vehicles including reporting any deficiencies ● Driver for operations requiring soldiers to travel to other training locations● Assisted with conducting soldiers annual briefings regarding equal opportunity, sexual harassment, finance, educational & health benefits, and other developmental briefings● Prepared list of tasks aimed at improving a clean and safe armory● Managed an area beautification team aimed to clean the armory in preparation for an essential inspection● Conducted full inventory of weapons and sensitive items for commanding officer● Instructed a basic rifle marksmanship (BRM) class in order to help soldiers prepare for their annual weapons qualification● Worked with key leaders on establishing a communication plan for vehicles during convoy operations● Shadowed commanding officer, learning the key roles of a commander in a unit

Egypt

● Responsible for maintaining security of military base and designated observation posts● Reported any suspicious activity of local populace● Observed any illegal movement of military vehicles/personnel across the borders of Egypt & Israel disobeying the rules of the Treaty of Peace● Interacted and immersed with Egyptian/ Israeli population● Conducted vehicle and personnel search ensuring the security of soldiers and main military base● Maintained a clean and safe observation post● Designated driver for squad during movement to observation posts● Designated machine gunner at observation posts and at main base● Responsible for maintaining all equipment during any soldier movements

Bachelor Of Arts (B.A.), Communication And Media Studies

Activities and Societies: Omega Psi Phi Fraternity, Inc.Lambda Pi Eta- Communication Studies Honor Society The National Society.

Bachelor Of Arts (B.A.), Communication, General, 3.6

Activities and Societies: • Black Business Student Association (Freshman, Sophomore) • Student Advisory Counsel (Sophomore) • Student.