Philippa Stavoli Email & Phone Number

Seattle, Washington, United States

• Analyze past and future spending to identify cost saving opportunities within the business.
• Drive request for quotations initiatives: create quotation documents, analyses proposals, lead negotiations and award business decisions.
• Design tools and processes to improve visibility on trip spending.
• Provide input on possible product changes to increase margins.
• Support the company’s sustainability program, including reporting, analytics, initiatives, and long-term roadmap.
• Facilitate the management of vendor’s Health and Safety evaluation process.

Seattle

• Efficiently planned the execution of group jet expeditions.
• Managed trip budgets to ensure rational spending while maintaining high guest satisfaction.
• Developed a tool to precisely estimate land costs and facilitate financial reporting.
• Led an RFQ and presented clear business recommendations to the product team.
• Successfully negotiated contract clauses such as rates, payment deadlines and cancelation policies.
• Completed health and safety protocols to ensure all trip vendors are compliant.

San Francisco Bay Area

• Sourced service providers (restaurants, transportation companies, museums…) for group tours across the US and Canada.
• Negotiated rates, contract terms, penalty fees and compensations with suppliers.
• Managed incidents occurring on the road and organized the rerouting of trips when needed.
• Implemented new processes to increase the efficiency of the operations department: automated aspects of data entry, created quality control tools…

Région De Paris, France

• Conducted market analysis for various hotel development projects.
• Identified competitors and monitored their product, positioning, pricing and promotion strategy.
• Collected, analyzed and presented market data.
• Recommended appropriate marketing strategies based on market assessments.
• Forecasted revenue based on recommendations and market projections.

Sydney, Australia

• Managed customer requests and complaints for the Air France-KLM loyalty program.
• Booked award tickets using Amadeus Global Distributing System.

Sydney, Australia

• Represented several tourism boards to develop their visibility in Australia:
• Coordinated trade and media familiarization trips in Vanuatu, Papua New Guinea and Malaysia.
• Organized an industry event to promote Vanuatu as a tourism destination.
• Created reports for tourism boards, collecting relevant press clips, market trends and industry news.

Cayenne, French Guiana

• Contacted investors and business owners for joining an eco-friendly lodge network in French Guyana.
• Identified key industry players interested in the project.
• Recommended marketing strategies for potential members of the network.
• Forecasted revenue increase and growth opportunities for new network members.

Paris Area, France

• Provided 5-star customer service to an international clientele:
• Processed check in and check outs.
• Handled bookings requests.

Paris Area, France

• Represented the Seychelles Tourism Board to develop the country’s visibility in France:
• Provided tourism information, brochures and promotional material to potential travelers.
• Researched venues to host promotional events.

Masters Degree, Hospitality Administration/Management

Bachelor'S Degree, Tourism And Travel Services Marketing Operations