Ryan Lytle Email & Phone Number

Orlando, Florida, United States

Orlando, Florida, United States

 Led, managed, and held accountable regionally focused operations team to ensure exemplary work quality, goal achievement and profit maximization.  Coordinated with international operators to provide logistical detail and operational excellence.  Collaborated in creating processes and procedures for seamless operation of trips and to enhance product.

Downers Grove, Illinois

 Oversaw securing and management of assigned journey inventory to achieve maximum revenues and yield goals. Conducted in-depth analysis into booking reports and patterns. Recommended consolidating departures and moving passengers as required to ensure maximum load factors and profitability on brochure tours. Tracked and analyzed tour sales with.

Chicago, Illinois

 Orchestrated planning and administration of group programs ranging from 30 to 200 passengers. Navigated negotiation and management of budgets and expenses to guarantee profitable program. Charted creation, development, and execution of programs to match industry trends and client expectations. Identified potential ground suppliers and conducted.

Downers Grove, IL

 Primary point of contact for clients, negotiating timelines and managing budgets to ensure customer satisfaction/profitability. Oversaw promotion of Abercrombie and Kent products through effective utilization of telephone and email communication. Administered sales of all group, private, and custom tour arrangements for direct clients and travel agent.

Manage customer relationships through telephone interaction based around conflict resolution, order management, and information distribution.

Created and edited company promotional materials including tour itineraries, mass marketing efforts, website content, and customer contact scripts. Also spent time working in operations, guest services, and planning while stationed in Galapagos Islands.

Work independently to conduct survey research at tourism attractions in Southeast Indiana. Plan travel arrangements, accommodations, and budget. Develop time and area management plan to maximize number of potential respondents in a minimal time period. Research funded by Ec015 grant and managed by professors from the Indiana University School of Health.

Created and managed press releases, promotional materials, and advertising efforts both in house and through media outlets. Managed relationships with media outlets to increase coverage of and interest in Indiana University hockey. Worked in cooperation with other Directors to plan and manage events including a conference tournament. Assisted in game day.

Executed arrival and departure schedules for guests and supplies. Assisted guests with check-in, orientation, planning activities/tours and provided other services requested by guests to ensure a memorable experience. Cooperate with all departments of resort including tours, food and beverage, recreation, and front office to ensure proper logistical.

Bs Recreation, Tourism Management

Core 40 Diploma, General