Philippe Lefebvre Email & Phone Number

Raleigh, Nc, Us

Raleigh, North Carolina, United States

Transitioned to customer success to advance client retention for $9M in annual revenue across large health systems, state government and other private sector customers in Missouri and Kansas. Serve as strategic partner to client leadership to define client-specific best practices and objectives resulting in improved customer adoption and satisfaction. Advise and guide customers on change management, communications and successful adoption of Unite Us’ robust SaaS platform. Train client end users on product functionality with a focus on gathering, analyzing and applying data to drive strategic business decisions. - Increased customer adoption from 48% to 76%, reaching 31% growth in user engagement and utilization. Empowered client leadership to establish and track KPIs. Trained end users and maintained consistent communication. - Retained an at risk account, successfully renewing and upselling by $450K. Partnered with client leadership to remediate issues with poor adoption. Established strategic messaging and implemented KPIs to measure utilization. Drove a 74% increase in utilization in 6 months.

Northern, Virginia, United States

Joined Unite US during a period of rapid growth to manage and expand sales in the Mid-Atlantic region for hospitals, health systems and local governments. Established market presence in the state of Indiana and expanded business in existing markets in the Mid-Atlantic. Developed use cases and outreached and built relationships with health systems and local county government leaders. Delivered customized presentations on Unite Us vision and solutions through pitches and demonstrations on ways in which products and services can impact each client’s unique business model. Developed proposals and negotiated contracts, collaborating cross-functionally with networks, customer success, engagement managers, and data teams to leverage market and client information throughout the sales cycle for new business, renewals, and upsells.- Delivered $350K+ in new business and built a pipeline of 40+ accounts in 4 states and markets valued at $4M. - Attained the 1st hospital health system in the state of Indiana, a 3-year contract valued at $390K. - Member of the Mid-Atlantic team charged with analyzing new buyer-type in the utilities vertical.- Defined workflows, solutions and value proposition enabling the company’s initial entry into the utilities market. - Steered development of new and adjusted pricing structures and bundles to more effectively meet financial and service needs of local governments in the smaller Indiana market.- Navigated product and structural changes and evolution of processes following the company’s attainment of Series C funding and the acquisition and integration of 2 companies.

Alexandria, Virginia, United States

Led and managed business development and executed business plans and operations to include sales, project management, client relations, message content and development, marketing tactics. Created and launched a successful business-focused podcast called Business Access with over 1,000 followers, directed towards brand exposure, client relations, and referrals resulting in a 56% revenue growth. Trained and managed outbound sales team focused on generating new clientele and business. Led all web development/design and video production projects as PM on projects worth $25,000+. Established collaborative partnerships resulting in a better understanding of the market. Executed social media marketing strategies, established referral program system, and lead generation, bringing in 88% new revenue to the company.

Arlington, Va

Managed 40 accounts and clients domestically and internationally where I was able to grow each account and gain business from multiple business verticals. Earned sales manager of the month 90% of my tenure at NewsWatch by exceeding sales goals month after month. Earned sales trainer and leadership role of new employees due to consistent sales success. Achieved average monthly sales revenue of 64% in new business accounts and consistently exceed the established year-end goal. Converted 50% of cold calls and warm leads to new and active business accounts. Created and executed a referral initiative within the company with immense success leading to 45% retention of current clients and 60% increase in new business

Bethesda, Md

Drives revenue from local accounts for the hotels the Sales Executive represents by proactively soliciting new business from small business accounts, sourcing new accounts, identifying new targets, and re-soliciting past business leads. Partners with account leaders to pull through business from customer accounts deployed outside the local market. Reports to the area sales leaders to align on sales activities to generate business for stakeholder properties in the market.

Vienna, Va

Recognized as top performer among new hires after completing intensive training on product, competitors, and phone sales tactics.Achieved weekly sales goals of 12 or more new clients every week since start date.Implemented one call close strategy to secure an average of three new clients per day and eight existing clients on a daily basis.Finished with top ten percent close rate within the company in consecutive months.

Glendale, Az

Awarded Top Leader Pin in Southwest Region based on sales revenue in first year.Trained and taught sales tactics to groups of 12 new account managers in one on one and classroom settings.Conducted 1st, 2nd, and 3rd round recruiting interviews on behalf of the company resulting in 70 new hires.Leveraged strong presentation skills to lead internal motivational, system, and goals meetings each month.Exceeded sales goals on strictly performance-based compensation.