Philippe Woo Email & Phone Number

Montreal, QC, CA

Montreal, Quebec, Canada

• Consistently delivered results by managing the complete sales cycle, securing new clients and driving significant growth within existing accounts:
• Q2 2024: 137%
• Q3 2024: 193%
• Q4 2024: 653%
• Served as the principal point of contact for clients, ensuring an exceptional service experience and contributing to record-breaking adoption and usage of Mako’s platform
• Partnered with cross-functional teams to streamline project delivery, ensuring seamless platform configuration, implementation, and onboarding for key users

• Implemented proactive outreach and retention strategies, boosting customer lifetime value and surpassing growth targets:
• Q4 2023: 424%
• Q1 2024: 160%
• Conducted in-depth client training sessions tailored to their unique Mako solution and business needs, empowering clients to optimize their use of our product
• Cultivated and fostered strong client relationships through regular communication and acted as a primary point of contact for clients

Montreal, Quebec, Canada

• Innovated a client demo from scratch within two weeks, collaborating across departments, and crafting it as a compelling differentiator for the potential client's decision-making process.
• Crafted tailored platforms for client projects, optimizing intricate workflows by actively listening to client needs and adeptly addressing challenges.
• Conducted impactful in-person product demos, introducing potential clients to Mako's offerings and nurturing prospective relationships.
• Developed comprehensive documentation for efficient onboarding of new hires, facilitating seamless integration into the team and boosting overall productivity.

Montreal, Quebec, Canada

• Applied my multitasking and communication skills to consistently offer a superior customer experience
• Committed to bringing a positive attitude to the workplace and engaging customers in a sincere and friendly manner
• Thrived in a fast-paced and high turn-over restaurant, synergizing with my team to achieve a common goal

Montreal, Quebec, Canada

• Discussed products with manufacturers and designers, enabling me to assist customers to the best of my ability
• Exceeded expectations with propositions of new products and a 15% increase in sales in my first month
• Contributed to the strong collaboration between Boutique Tozzi and the Tozzi clothing stores, increasing customer loyalty, and fortifying the Tozzi brand

Paris, Île-de-France, France

• Led a tour of VivaTech, a major tech conference, by researching and selecting 10 startups; tour led to follow-ups with 4 startups
• Assisted Group Chief Digital Officer in formulating key trends in ESG and AI; research was presented to the advisory board
• Revamped the Intranet of the Digital Team, resulting in a traffic increase of 20%
• Created a monthly digital newsletter giving an overview of digital trends relevant to Rothschild’s activities

Purchase, New York, United States

• Performed market research studies on Belarus, Turkey, and Kazakhstan by reviewing market data; findings helped manager to identify areas to pilot Tap on Phone
• Remodeled Mastercard’s Tap on Phone Application demo video, now posted on their official website
• Learned two 3D modeling software and composed two internal-facing videos, later used by the team for better visualization during presentations of Tap on Phone
• Collaborated with 3 interns in Mastercard’s Innovation Challenge, to create and implement ways in which Mastercard could have a role in space exploration

New York, New York, United States

• Wrote, directed, and edited two videos aimed to promote Pratham’s goal to improve education in India on social media
• Produced marketing content used during Pratham’s 2019 yearly Gala, an event held in New York encouraging donations

New York, New York, United States

• Created promotional videos for marketing campaigns, in collaboration with another intern
• Organized Pratham’s photo stock and managed Pratham’s social media (Facebook and Instagram) by answering comments and posting regularly

Paris, Île-de-France, France

• Assisted a co-worker in the making of three senior executive interviews, by managing video, sound and editing; the interview videos are now used to promote Stanwell to potential customers
• Animated WedR’s logo, a subsidiary of Stanwell, giving them a revamped version for their promotional videos on social media

Bachelor Of Commerce - Bcom, Major In Finance With A Minor In Computer Science

• DMCC (Desautels Management Competition Committee) • Member of the CFA Ethics Team: 2nd place at the 2022 Financial Open • Orientation.

Bachelor Of Commerce - Bcom, Finance And Computer Science

• Finance Exchange Student • Muay Thai (Advanced)

High School Diploma In Science

Activities and Societies: Graduated with highest honors

High School Diploma

Activities and Societies: Player in the soccer, basketball, and track and field team. Member of the Film Club. 4 years as a class delegate.