Philip Platt Email & Phone Number

Houston, Tx (Remote)

Business DevelopmentManage $30MM pipeline of new sales, renewals, and upsells; cultivate relationships and advocacy among upper administration; develop and execute plan to expand into new markets; understand key focal points at person- and institution-level; negotiate pricing and contract terms.Client ServicesProvide actionable intelligence from publicly available data on research-university faculty and alumni; present product capabilities and relevant use cases; identify feature/function requirements and liaise with development for roadmap planning; increase operational efficiencies through development of workflows, Salesforce reports, and knowledge repositories.

Reston, Virginia (Remote)

Conducted planning for consulting practice growth; drafted marketing collateral; established relationships with prospective clients and determined operational challenges; developed proposals, timelines, and work-breakdown structures; coordinated staffing; advised on engagement terms and conditions; contributed project-management and subject-matter expertise.

The Woodlands, Tx

Oversaw $19+ million budget and 300 staff for nonprofit organization in 15 offices across nine counties in Houston’s Gulf Coast region, including Career Centers and Customer Support Center, which determined eligibility for $150+ million in financial aid and received approximately 300,000 calls and 52,000 applications annually. Directed Information Technology and Facilities departments, and worked closely with Finance and Human Resources. Stabilized operations, improved performance against State and Board measures, negotiated software agreements, led regional advisory workgroups, executed special projects, and redesigned processes, including staff hiring, training, and evaluation. Formed and led core team to on-time implementation of document-workflow solution for 500+ users at 30+ system offices. Effectively shepherded relationships with leaders across multiple agencies.

Greater Boston Area

Led scoping, planning, and development phases of multimillion-dollar Salesforce.com implementation for Executive Education (EE) division. Oversaw program management office, including project manager and coordinator; formed and facilitated multiple working and executive groups; managed task tracking and daily standups for 20-person core team; negotiated license and service fees for 15 vendors; supervised consultant schedules and burn rates; identified and mitigated risks; presented weekly dashboard reports; created and maintained knowledge bases; communicated with stakeholders at all levels, including HBS leadership, EE, database group, system architecture, infrastructure support, quality engineering, security, procurement, helpdesk, and other HBS and University organizations.

Greater Boston Area

Led client engagements for nationwide higher-education consulting practice, overseeing projects, staff, and client satisfaction; facilitating workshops; redesigning processes; and conducting business development. Increased annual revenues from $866K to just under $2.5 million. Sample projects included:• Identifying gaps in marketing and support services across the online-student lifecycle and developing strategic approach to raising yield and persistence rates for System Chancellor and 13-campus President’s Council• Performing CRM vendor evaluations to support marketing, recruiting, and persistence strategies for online students• Mapping enrollment processes to aid reorganization of Veterans Affairs Office into Office of Military Education• Serving as Interim Director of Military Development for online institution• Authoring benchmarking study on military-education innovations, trends, and opportunities at 20 peer institutions• Designing multi-campus reorganization of admissions operations

Greater Boston Area

Led internal team of ten consultants to grow project-lifecycle-management practice; created and facilitated process-mapping and functional-decomposition workshops for business and technology initiatives; delivered companywide training sessions on practice methodology; co-authored proposals and engaged in consultative sales.

Washington D.C. Metro Area

Provided public-sector and higher-education strategy consulting services. Sample clients and responsibilities included:• U.S. Defense DepartmentCo-wrote winning $453 million proposal to create eArmyU (now ArmyIgnitEd), an all-inclusive web portal delivering primarily online postsecondary degree programs and administrative services; in operation since 2001 and serving 200,000 Army students. Served as Finance Manager, School Onboarding Team Lead, and Education Partner Relations Manager• Stanford University, Tufts University, Tuskegee University, and University of North Carolina SystemCrafted winning project proposals; facilitated workshops; mapped and reengineered business processes; codified user needs for technology improvements; managed project scope, budgets, and timelines

Hamilton, Ny

Recruited prospective students across continental United States, Alaska, and Canada; presented information sessions to large audiences; conducted prospect interviews; evaluated 1,000 applications per year. Served as Co-Director of Alumni Admission Program, Co-Director of Transfer Admission Program, athletics liaison, and industry researcher.

Greater Boston Area

Conducted research and analysis supporting global strategy-consulting projects. Responsibilities included: competitive intelligence gathering, market mapping, scenario analyses, and identifying operational best practices in such industries as videoconferencing; paper and forestry products; pharmaceuticals; and heating, ventilation, and air conditioning.

Master'S, Higher Education Administration

Individualized program included coursework in strategic planning, organizational change, finance, law, economics, and nonprofit management

Bachelor Of Arts (Ba)

Activities and Societies: Graduated magna cum laude; elected to Phi Beta Kappa