- Successfully orchestrated cross-functional teams across engineering, QA, legal, PR, proto-security, finance, product, science, and operations, executing an aggressive program with over 1,000 participants across 13 locales to collect critical ASR-model data—exceeded original data collection goals by 10% and received team-wide recognition in a quarterly townhall for pioneering ongoing data collection strategies.- Leveraged expertise in data management to overhaul the data validation process, resulting in a 30% increase in usable data quality and maintaining project timelines by implementing quality spot-checks, weekly reviews, and automated detection tools, instrumental in developing a robust ASR model that met an 80% internal testing accuracy threshold.- Identified and eradicated a major bottleneck in program operations by transitioning from Excel to Salesforce, reducing operational overhead by 80% and decreasing tracking time from 5 hours to just 1 hour.- Recognized for outstanding program management acumen with an award at the team's quarterly meeting, reflecting a commitment to excellence and an embodiment of the company's focus on innovation, efficiency, and cost-effectiveness in data-driven product development initiatives.

- Championed QA initiatives for Amazon's Data Collection Tool, leading to the development of key features such as metadata copying and auto-detection of network sensors, resulting in an 83% reduction in field troubleshooting time and doubling session completion rates for data collectors.- Drove a 70% reduction in open bugs by instituting a robust validation process and prioritization framework during sprint planning, which streamlined the build release and validation cycle, enhancing overall software quality and efficiency.- Acted as an essential liaison between the engineering and operations teams, effectively communicating field insights to program managers, which catalyzed the development of prioritized features and supported continuous innovation within the technical program management scope.- Translated operational challenges into actionable engineering tasks, influencing the feature backlog prioritization to accelerate the development of a critical metadata copy feature, directly impacting productivity and operational effectiveness for the data collection team.

- Pioneered the development and maintenance of a robust Python automation test suite for Anomali’s cloud services, executing on Jenkins Server, which achieved full API coverage, leading to three consecutive major releases devoid of customer-reported issues, demonstrating a direct impact on product reliability and end-user satisfaction.- Led the execution of comprehensive regression, sanity, and performance testing protocols on appliance servers, ensuring the on-time delivery of high-quality product releases.- Innovated an automatic data population script that slashed the data generation time by 75%, transforming a 20-minute manual process into a 5-minute automated task, thereby elevating testing efficiency by 20% across 5-6 virtual environments and reinforcing a culture of innovation.- Collaborated cross-functionally with product and engineering teams at Anomali to comprehend upcoming features and lead the creation of strategic test plans, laying the foundation for enhanced cross-team project management.

- Performed failure analysis on returned Hard Disk Drive (HDD) and Solid State Drive (SSD) by analyzing logs, running test scripts, and utilizing internal tools to determine root cause of drive failure.- Created test plans for quality assurance of Hard Disk Drive (HDD) by collaborating with Failure Analysis, Firmware, Product, and Customer Technical Support teams.- Analyzed and compiled weekly reports to present testing results of failed drives for Western Digital top customers.

- Collaborated and created over 20+ course materials including quizzes, onlinelectures, and discussion forums to enhance course experience using Canvas,HTML, and Microsoft Suite to ensure they align with instructors’ curriculum.- Update and maintain quarterly enrollment and revenue reports to determine ifcourse adjustments are necessary.

- Spearheaded a critical transition to manage and streamline the over-the-air update and QA testing process, leading to the on-time delivery of 100+ robots and maintaining project continuity during an unexpected resource gap.- Orchestrated cross-functional collaboration between hardware and marketing teams, ensuring over 10 distinct devices were meticulously prepared for high-stakes demos and showcases, preemptively identifying and resolving a critical audio issue that enhanced the product's demo performance.- Leveraged deep technical acumen to pinpoint and directly address a significant code malfunction in device builds, facilitating a rapid engineering response with a patch build that resulted in the addition of a critical test case to the QA suite, bolstering the product's reliability for future demonstrations.

- Directed and managed STEM projects for 25 middle school students by teaching fundamental programming concepts via app development.- Created an Android mobile application using the Thunkable platform (won Fourth Place at the AppJam Showcase) for students to learn and implement app development techniques.- Introduced and created an immersive STEM curriculum of rudimentary technical coding skills.

- Helped over 30 students reach their target mathematics level by breaking down hard concepts - Graded over 100 homework assignments and provided feedback to both students and parents- Assisted students in both Kumon and school related material

- Cataloged and processed personal information for 100 plus YMCA client- Processed monthly bills for Finance Department with accuracy - Answered phone and assisted YMCA clients to ensure a positive experience

- Scanned, printed, and filed over 50 plus legal files - Organized, faxed, typed up, and inputted legal files into office database. - Assisted both lawyers and legal secretaries in any way possible