Phillip Elms Email & Phone Number

United States

Proactively & effectively identifies, assesses, threats and vulnerabilities, and develops solutions to prevent, eliminate or reduce risks to the organization in terms of safety, general security of facilities, IT security, insurance, ethics violations, or anything that could potentially cause harm to clients, staff, or liability exposure to the organization.• Effectively works with cross functional teams to identify and implement solutions that support improvements or growth.• Monitors and manages occupancy rate of beds including admits, transfers and discharges.• Initiates/convenes/participates in critical incident reviews, patient case monitoring and disciplinary meetings. Evaluate and make specific recommendations with residential programming such as restraints, MUI, and other issues.• Ensures service delivery standards, operational growth, and performance objectives are met.• Manages multiple priorities and adapts to changes in procedures and conditions to achieve milestones, quality, customer satisfaction and budget.• Responsible for professional development and corrective action planning for all employees. Coaches and counsels’ staff on meeting applicable standards.• Models & creates an environment of excellence. Develops others through mentoring and providing access to training.• Organizes and manages multiple tasks; directs and coordinates work; conducts all business in accordance with appropriate policies and procedures.• Manages budget preparation, allocates, accounts for the use of fiscal resources and overall departmental budgets.• Develops departmental short- and long-range strategic plans, as well as attains related organizational strategic goals.• Completes and/or supports continuous quality reviews and monitoring of pertinent data and procedures as needed for contracts, licensure, accreditation, etc.

United States

Ensures the delivery of high quality customer service through regular direct contact with clients; evaluates service quality and initiates corrective action as necessary.Schedules officers effectively to meet client requirements while controlling labor costs; reviews site reports to ensure post orders and client directions have been followed.Analyzes operational and financial indicators to continuously improve Portfolio performance; ensures profitable operations with full profit and loss accountability.Meets regularly with client representatives for status updates and addresses any actual or potential problems; negotiates client contracts; supports client start-ups; carries out security planning, assessments and surveys; reviews and updates post orders.Performs weekly entry of officer’s hours to assure timely and accurate paychecks and invoices.Recruits, selects, orients, trains, and develops high caliber staff in collaboration with Human Resources management.Plans, assigns, and directs work; coaches employees to enhance skills; carries out disciplinary actions as necessary.Develops and administers Portfolio budget in collaboration with Area management.Maintains a positive, professional environment in full compliance with applicable laws, regulations, policies and procedures; acts to ensure that staff members understand and comply with applicable laws, regulations, policies and procedures.Authorizes appropriate expenditures including equipment, supplies, and vehicles; ensures vehicles are properly maintained and administers driver training; ensures adequate inventory of uniforms, radios, etc.; maintains and submits payroll records and other required information.Provides input to company, Region and Area initiatives; promptly assists in the resolution of legal, financial, human resources, and administrative issues.

Columbus, Ohio, United States

Oversees Property Safety and Emergency ManagementManages and supervises the daily operations of the Public Safety DepartmentLead the development and implementation of plans for emergency response and related safety / security issues.Lead the effort to plan, schedule, train, conduct, measure, and review property safety drills. Provide and implementrecommendations to improve safety drills procedures.Ensure compliance with operational procedures as they relate to protecting and patrolling physical property.Regularly inspect the property for security, fire, and liability risk.Event management lead, develop and implement traffic, parking enforcement and crowd control plans for all major propertyevents.Lead and supervise full-time, part-time security personnel. Administer procedures, practices, and policies that promoteproperty safety and reduce risk.Ensure compliance with operational procedures as they relate to traffic control.Manage multiple budgetsHire new associatesInstructor of De-Escalation, Active Shooter, Use of Force and Chemical AgentAdministrator for Mass Communication systemManage and oversee the key watch systemManage and oversee all security equipment, surveillance devices, CFA’s Radios communication

Columbus, Ohio

The Assistant Director of Public Safety designs, implements and monitors crisis and risk management policies, procedures, and programs, ensuring compliance with federal, state, and local regulations. Property Safety and Emergency Management•Lead the development and implementation of plans for emergency response and related safety / security issues.•Lead the effort to plan, schedule, train, conduct, measure and review property safety drills. Provide and implement recommendations to improve safety drills procedures.•Ensure compliance with operational procedures as they relate to protecting and patrolling physical property.•Regularly inspect the property for security, fire and liability risk.•Lead the development and implementation of traffic, parking enforcement, and crowd control plans for major property events.Patrol Operations / Personnel Management •Lead and supervise full-time, part-time security personnel. Administer procedures, practices, and polices that promote property safety and reduce risk. •Ensure compliance with operational procedures as they relate to traffic control.•Identify and conduct regular training related to traffic management, safety, and risk.Incident Reports and Investigations Management•Review daily reports and departmental activities to identify the need for internal investigations where there is a violation of federal, state, or local laws, or violations of Easton Code of Conduct, procedure, or protocol. Lead resulting investigations.Internal Audits and Reports•Create, generate, and manage audits off all emergency response kits, security equipment, life safety equipment and etc.•Follow up on identified issues and make recommendations for resolution of issues.•Maintain departmental procedures and update as necessary.

West Jefferson, Ohio

• Responsible for all operation functions to include staffing, forecasting and receiving product. Ensure operational plans are executed, performance and budget goals are achieved and teams are kept informed and coordinated across functions• Front line manager responsible a diverse team, ensuring the ability to maximize productivity, growth and development• Conduct research and investigations• Responsible for essential logistics, problem solving, quality management and analyzing data to best support the business.• Complete quarterly and annual reviews for all employees• Create a positive work environment through real-time observation and specific, constructive and actionable feedback. Providing a safe work environment for all team members and guest.• Lead meetings to review goals and priorities, and to modify strategic planning for the department.• Ensure the employees maintained all required training, accreditations and standards.• Participate in interviews/hiring, and new-hire onboarding sessions• Meet with executive staff to evaluate root cause of incident reports & overtime costs, and discuss potential solutions• Read and interpret necessary policies and procedures to perform updates and operate systems and other programs within the

Circleville, Ohio

• Managed all aspects of facility operations and security for the 144-bed, high-level intake facility serving the southern Ohio region. The facility provided services and treatment for youth, including a fully accredited high school, behavioral/mental health services, social services, medical/dental care, recreation, religious services, community service opportunities, and re-entry services.• Supervised a staff of 276, including 12 direct reports, in daily operations, including medical, social services, custody, religious services, education, mental/behavioral health, maintenance, cafeteria, staffing, HR, and labor.• Managed $26 million budget, which was successfully pared down to $24.7 million over an 11-month period, in response to state-mandated budget reduction goals.• Led a cross-functional budget team that identified cost-reduction areas, such as employee overtime & process improvements. Team successfully reduced FTE costs, while maintaining safety levels & improving efficiency.• Managed production/delivery of several analytical reports on safety, security, budgets, acts of violence, case loads.• Met with executive staff to evaluate root cause of incident reports & overtime costs, and discuss potential solutions.• Served as Chairman of $30 million building construction project, redesigning the facility from “prison”environment to “therapeutic community,” including facilitating daily/monthly meetings, and managing subcommittees.• Led department head meetings to review goals/priorities, and modify strategic mission/vision for facility.• Managed, regulated, and ensured compliance w/ multiple State of Ohio agency policies & procedures.• Ensured the facility/employees maintained all required accreditations and standards.• Assisted in interviews/hiring, and coordinated/conducted staff training & new-hire onboarding.• Developed and modified operational policies/procedures, & ensured compliance.• Established goals/objectives for the facility/departments.

Marysville, Ohio

• Supervised 321 staff, including 10 direct reports, in the day-to-day operations, maintenance, custody, recreation, and social services for a 30-acre correctional facility, housing 3,000 inmates from intake to death row.• Planned and directed all operational services, including budgets, accounts payable, custody, social services, facility maintenance, Ohio penal industries, and recreation.• Managed approximate $27 million budget, including costs related to officer pay, overtime, maintenance, and custody.• Facilitated weekly/monthly/quarterly staff meetings as Chairman.• Assisted with interviews/hiring and coordinated/conducted staff training, including new-hire onboarding sessions.• Represented the organization with regard to the general public and other state/local agencies.• Prepared and maintained reports and correspondence.• Responsible for staff scheduling and operational communications.• Developed operational policies/procedures for the organization, ensured compliance, and modified, as needed.• Conducted research and investigations.• Established annual goals and objectives for the organization.• Served as Project Owner for new security camera system upgrade, which was installed to address vulnerable security areas located within the 100-year-old facility.• Reported directly to Warden, and served as Acting Superintendent/Warden, during absences and as assigned.

Marysville, Ohio

• Served as Direct Assistant to the Warden in all inter-departmental investigations.• Acted as Liaison between the Warden and subordinate personnel and inmates.• Developed and implemented procedures for the facility.• Supervised investigations regarding drugs, employee/inmate relationships, and violation of laws/rules by visitors.• Managed 98 cases and successfully removed 35 individuals due to investigations, and logged 7 drug busts, while partnering with the Ohio State Highway Patrol.• Joined with OSHP/prosecuting attorney offices and other law enforcement agencies on criminal investigations.• Conducted background checks, and monitored the facility phones/inmate mail.• Researched and responded to complaints from staff, the public, and inmates.• Served as committee member of the Security Threat Group.

Marysville, Ohio

• Directed the operations on all 3 shifts related to safety, security, custody, and control of 260 inmates.• Responsible for the daily operations of 200 custody staff members, including 21 direct reports.• Conducted investigations, including criminal offenses for inmates and employees.• Responsible for running/supervising institutional court cases.• Reviewed and revised institutional policies.• Supervised and trained the Correction Captains in charge of security operations.• Conducted interviews for potential new employees.• Responsible for inspections pertaining to security, safety, sanitation, and contraband.• Provided instruction and training to subordinates and inmates on use of force, custody, & rules infraction board.• Acted as Liaison between custody personnel and administration by transmitting policies, procedures, and rules.• Completed annual reviews for 21 direct reports.• Conducted/submitted quarterly internal management audits (IMA), and responded to annual IMA audit.• Selected as Warden’s designee for Violation of Reduction committees.

Marysville, Ohio

• Provided daily status reports directly to the Chief of Security.• Conducted investigations, including criminal offenses, for inmates and employees.• Served as Shift Captain, coordinating and tracking 70 staff schedules for all shifts, including 2 direct reports(Lieutenants) and 68 correctional officers.• Created and maintained operational/security policies and procedures.• Responsible for conducting interviews for potential new employees.• Managed the monthly inventory activities and maintenance on all weapons.• Served as Administrative Captain, directing and planning the daily activities for 8 direct reports (Supervisors and Correction Officers) and was responsible for 260 total staff, within a facility housing 260 inmates.• Ensured that security plans, custody, and control of inmates were clearly communicated.• Directly supervised the inspections pertaining to safety, sanitation, and contraband, in order to ensure compliance with the organization’s rules and regulations.

Marysville, Ohio

• Supervised the inmate disciplinary process and inspected inmate living quarters, dining halls, infirmary,recreation, and shop areas for cleanliness, contraband, and adherence to safety regulations.• Conducted investigations on staff and inmates, and submitted appropriate paperwork.• Provided “In-Service Training” for employees, including Annual Firearms Re-Certification.• Selected and served as Special Response Team Commander.

Marysville, Ohio

• Co-supervised 268 inmates (minimum through maximum security) with partner officer in dormitory/cell settings.• Performed security rounds (fire and safety checks), cell searches, and cell extractions, and transported inmates.• Prepared all written documentation on incidents, thefts, and accident reports.