Phil S. Email & Phone Number

Seattle, Wa, Us

Seattle

• Help contribute to an outstanding consumer-focused warehouse team and environment• Daily order processing including Pick, Pack and Ship operations for both domestic and international customers• Support physical inventory counts and inspections as needed• Daily customer service support as needed to resolve any individual order issues that need to be addressed• Create and distribute a monthly report of customer service issues to ensure effective learning across the merchandise team• Ready to “bring it” when faced with large challenges• Uses independent judgment to plan, organize, and prioritize workload, i.e. “Gets it done”• Desire to learn and a “quick study” with new concepts, systems, and technologies• Outstanding attention to detail• Eagerness to participate in and contribute to our community

Greater Seattle Area

Fremont, Wa

I have been interning with head engineer Steve Feasley, learning recording and mastering using Cubase, Adobe Audition, T-Rex.

Seattle, Wa

Provided incoming phone support for car dealership questions in regards to the deconstruction of toll-free business lines. Outbound calls to dealers for follow up on project communications, answering any questions while using judgment to determine the appropriate toll-free numbers to deconstruct. Additionally made email contact with dealers to provide them with a summary of the deconstruct details. Tracked activities and status using, SharePoint and Excel, and to escalate any issues to the appropriate resources within the company.

Seattle, Wa

Assisting Order Administrators with domains and email hosting setup on sales orders. Provided troubleshooting support on technical problems with domains as well as email hosting setups with the vendor and internal departments. Provided training as well as documentation of domains and email hosting process and procedures. Answered domain related questions from all internal departments and customers. Acted as a liaison with internal departments as required on major domains initiatives involving Order Enrollment Managers. Assisted in processing orders as needed to maintain published order fulfillment targets.

Bellevue, Wa

Sales Support, Billing, Troubleshooting, Training, Retention