Phoebe Phan Email & Phone Number

Auckland, New Zealand

As an Event Team and Lounge Member at The Hotel Britomart, I played a key role in coordinating and executing high-profile events. My responsibilities included working closely with an interdisciplinary team to ensure a seamless guest experience. I delivered personalized service to guests, addressing their specific needs and preferences, which led to increased guest satisfaction ratings. Additionally, I assisted in the selection and presentation of food and beverages, maintaining the highest quality standards and complying with all health and safety regulations. I demonstrated adaptability and problem-solving skills by handling unexpected changes and ensuring the smooth running of events.

Auckland, New Zealand

• Delivered excellent customer service and maintained high standards of food quality and safety.• Managed multiple tasks efficiently in a fast-paced environment.

Auckland, New Zealand

Bachelor Of Business Administration - Bba, Business Information System And Data Analytics

My academic journey involves deep exploration of data analysis techniques, information system optimization, and strategic decision-making.

Bachelor Of International Hospitality Management, Hospitality Administration/Management