Piera Tocci-Federman Email & Phone Number

Detroit, MI, US

Seattle, Washington, US

Seattle, Washington, US

• Co-founded and successfully established PYO Ventures, specializing in short-term real estate investment acquisition and property management.
• Managed client relationships, providing exceptional account management services and ensuring high levels of customer satisfaction.
• Oversaw asset and portfolio management, optimizing property performance, and maximizing investment returns for clients.
• Conducted comprehensive investment analysis, evaluating potential real estate opportunities and making data-driven decisions to drive profitability.
• Developed and implemented strategies for identifying and acquiring lucrative investment properties, resulting in a strong pipeline of opportunities.

Detroit, Michigan, US

• Built and maintained positive relationships with 35+ brokerage accounts nationwide, fostering trust and securing long-termpartnerships.
• Coached and mentored mortgage broker partners, driving their success and enabling them to grow their businesses.
• Oversaw the closing of over $15 million in annual mortgage volume, achieving exceptional sales results.
• Developed customized marketing materials to attract and retain partners, ensuring continuous business growth.
• Collaborated with the tech product team on User Experience Development, contributing to the enhancement of proprietary business software.

Detroit, Michigan, US

• Achieved promotion to Senior Banker within 9 months, demonstrating exceptional performance and client satisfaction.
• Consistently ranked in the top 5% for performance metrics and received outstanding client feedback.
• Specialized in both Purchase and Refinance, successfully closing $50 million in loan volume.
• Provided expert guidance to clients, educating them on the home buying process and assisting in managing their mortgages.
• Utilized advanced technologies for credit analysis, underwriting, and financial assessments, ensuring accurate and efficient loan processing.

Detroit, Michigan, US

Manhattan, New York, New York, US

Manhattan, New York, New York, US

• Achieved Brooklyn Salesperson of the Month, with sales and rentals totaling $15+ million in real estate.
• Cultivated exclusive agency relationships with numerous property owners, ensuring a strong referral network.
• Developed a personal brand and marketing strategy, executing successful social media and marketing campaigns.
• Facilitated off-market sales, including a $1.6 million loft and a record-breaking $3 million townhouse.
• Assembled cross-functional teams of industry professionals to ensure an exceptional customer experience.

New York, US

• Established company SOPs to ensure a flexible, positive, and thoughtful experience for coliving customers.
• Led a sales team, fostering a fun and positive business culture focused on creativity, communication, and exceptional customer service.
• Managed a portfolio of over 200+ rooms, ensuring operational excellence and high tenant satisfaction.
• Leveraged data analysis and appropriate technologies for apartment prospecting and neighborhood scouting, optimizing sales performance.
• Exceeded monthly and quarterly KPIs, driving revenue growth and implementing scalable operational processes.
• Researched and created original content for the Roomrs editorial and social media teams.

New York, NY, US

Member of the Thomas-Senior team.

• Implemented a comprehensive marketing strategy for the Zoe brand, managing the company's social media presence and product branding.
• Directed the complete redesign of the Zoe brand website, enhancing user experience and engagement.
• Managed sales accounts, ensuring customer satisfaction and fostering long-term relationships.
• Produced engaging content for the Zoe blog, resulting in increased brand visibility and audience engagement.
• Designed promotional materials using Adobe Creative Suite, maintaining a cohesive and visually appealing brand image.

Boston, Massachusetts, US

Duties included: Customer service for the Gilt Groupe website, interacting with customers daily via phone and email through the Citrix system, quick, on the ball problem solving and multi-tasking, representing the Gilt Groupe brand. I have acted as a CS liaison between Gilt Taste and Gilt Groupe since July. The duties associated with this.

US

Duties included: learning the operational aspects of a restaurant group including maintaining and forming new press relations, social media and marketing, vendor and product research, formulation of excel spreadsheets to track sales information, event planning and execution, reservations, accounting, HR, customer service.

Brooklyn, New York, US

Duties included: providing administrative support to both the Terra Madre coordinator and assistant coordinator of the 500 person US delegation, contacting delegates on a daily basis via phone and email, intensive organizational excel work, tracking the delegates, extensive researching of delegates’ information, writing articles and spotlights about.

I am the host of BookTalk, an hour long show in which authors participate in a short interview, read excerpts from their works and play a playlist of music that has inspired them. This show features both published and unpublished authors and is a wonderful way for them to garner publicity. It also satisfies the needs of bookies who are constantly searching.

Duties include: formation and coordination of the BTR Street Team, maintenance of the street team and campus representative database, brainstorming and implementing new and innovative ways to market and promote the station, host of Book Talk, a bi-weekly radio show featuring new, up and coming authors, their works, and the music that has inspired them.

Learning the ins and out of the music management business. Myspace page design. Booking. Pitching. Artist marketing and management.

for 30 storesDuties include: bi-monthly visits to the Southern California Whole Foods stores, meeting with the buyer and divisional merchandise manager to determine each stores product line needs, responsible for floor frontage and displays of Green Babies products. In addition, I am responsible for analyzing market and merchandising trends so that future.

Duties included: sales of web space, garnering interest and support for the site through various, innovative marketing strategies, marketing the site at numerous events throughout Los Angeles, restaurant and green merchant review writing, wiki writing, blog writing, intensive research for the site, experiencing the ins and outs of a start up company.

Duties included: constant eradication work on invasive plant species, path clearing, native plant species rejuvenation, formation of a walking tour complete with pictures and a brochure, mapping of the area, plant design and placement, research for future sustainable development and policy.

Duties include: helping students check out reserve books, monitoring the library, general administrative duties.

Duties included: overseeing set-up and closing of the market, collecting payments from the 80 plus vendors, head assistant to the farmer's market manager, manager of dog day care, general management of the market, research and recruitment of new vendors, liason between vendors and farmer's market

Duties included: Organic food preparation and cooking, opening and closing café, customer service, register work.

day campDuties included: teaching 25 children ages 8 to 15, planning daily sailing lessons, planning and overseeing regattas, creating a healthy and fun learning environment for the children with a staff of two instructors.

Duties included: preparing the gallery for incoming exhibits, communicating with artists regarding curatorial work, filing, sending out correspondence and media to the public about exhibits at the gallery.

included: calling alumni and parents to raise money for the college.

Ba, Environmental Studies

High School Diploma 2004, Highschool