Pierce Cane Email & Phone Number

United States

• Oversaw all Canadian payments for a diverse client portfolio, ranging from small to large businesses.• Processed customer invoices with a focus on accuracy and prompt completion.• Issued compliant client invoices, following best practices and industry standards.• Directed the customer onboarding process, achieving a 95% success rate in smooth and seamless transitions.• Coordinated with clients to resolve any payment discrepancies and collect missing information.• Executed thorough compliance checks, ensuring the accuracy of customer data.• Delivered daily customer support via email and phone, resolving 90% of inquiries on the first interaction.• Teamed up with support teams to resolve complex customer inquiries and escalations efficiently.

• Processed over 1,000 invoices monthly and logged data into respective Building and Operation accounts with 99% accuracy• Efficiently processed over 1,500 Wish Granter reimbursements with a 95% accuracy rate, resulting in an overall cost savings of $5K• Mailed out solicitations to addresses on file, and updated addresses when needed

Fairfield, Connecticut, United States

• Utilized strong communication skills to successfully manage over 20 client accounts, ensuring accuracy and timeliness of deliverables• Drafted and proofread legal documents and pleadings such as memorandums of law, briefs, and discovery documents for court submission• Monitored inbound and outbound correspondence and telephone calls• Accurately interpreted complex laws to develop detailed summaries of relevant statutes for client use

Southport, Connecticut, United States

• Managed all aspects of breakfast and lunchtime services including cooking, serving, busing, and inventory control with limited supervision• Established daily operational goals and standards to ensure highest quality of customer service, resulting in an increase in customer satisfaction ratings• Executed regular table touches for quality assurance purposes, resulting in an average rating increase of from customers on online reviews platforms• Organized four networking events for nonprofit organizations at the restaurant, increasing donations by $2K and improving community engagement

Bachelor Of Science In Business Data Analytics, 4.0

2022 Babbidge Scholar: Completed at least 12 calculable credits for both the Spring and Fall semesters in the calendar year; Earned.

3.74

Education record

Activities and Societies: Key Club member