• Working with OS platforms with Banking and administrative functionalities• Installing and repairing Applications, Drivers, and peripherals.• Providing technical remote support to users.• Providing workstation related support for Absa retail and corporate environment.• Providing remote support to all Absa users utilizing the given remote tools, by resolving all non-hardware related incidents recorded in Service Now• Re-assigning and tracking problem incidents. Should it be… Show more • Working with OS platforms with Banking and administrative functionalities• Installing and repairing Applications, Drivers, and peripherals.• Providing technical remote support to users.• Providing workstation related support for Absa retail and corporate environment.• Providing remote support to all Absa users utilizing the given remote tools, by resolving all non-hardware related incidents recorded in Service Now• Re-assigning and tracking problem incidents. Should it be necessary for other internal/external specialist support groups or 3rd parties to assist in resolving the incident, ensure that up-skilling takes pace accordingly Show less

•Building, Diagnostics, Maintenance and repairof Computer Systems in ways that optimize performance● Installation and Support of CCTV (with remoteviewing) and various other security systems including biometrics.● Design, Implementation, Installation andsupport of network infrastructure for home and SMEs using wired and wirelesssolutions.● In Store Customer support and advice inregards to troubleshooting and purchasing● Remote helpdesk and support.●… Show more •Building, Diagnostics, Maintenance and repairof Computer Systems in ways that optimize performance● Installation and Support of CCTV (with remoteviewing) and various other security systems including biometrics.● Design, Implementation, Installation andsupport of network infrastructure for home and SMEs using wired and wirelesssolutions.● In Store Customer support and advice inregards to troubleshooting and purchasing● Remote helpdesk and support.● Provide orientation and guidance to users onhow to operate new software and computer equipment● Organize and schedule upgrades andmaintenance without deterring others from completing their work● Perform troubleshooting to diagnose andresolve problems (repair or replace parts, debugging etc.)● Maintain records/logs of repairs and fixes andmaintenance schedule● Identify computer or network equipmentshortages and place orders● Logging warranty and service requests.● Server Migrations.● Completing site inspections and IT audits.● Installing, Maintaining and repairing IP securitycameras.● Support on Innkeeper administrator and pointof sales system.● Creating and maintaining networkinfrastructure with wireless, LAN and fiber connections.● Maintaining building alarms and access codes● Installing and maintaining of biometrichardware and time management software.● Using Pcounter on Konica Minolta machinesacross Microsoft domains.● Installing and maintaining Wireless Linksincluding Ubiquiti Rocket, Unifi, Loco, Pico, Micro etc.● Setting up and maintaining firewall rules withCyberoam, Sophos and Mikrotik● Configuration and setup of conferencehardware and software, cameras, digital whiteboards, microphones and table A/Vboxes● Installing and Maintaining IP phone systemsusing FreePBX on IP Phones and SIP related software• Setting up and Maintaining Office 365 accounts and applications with MFA• Setup Sharepoint and Onedrive backups Show less

• Building, Diagnostics, Maintenance and repair of Computer Systems.• Installation and Support of CCTV (with remote viewing) and various other security systems including biometrics.• Design, Implementation and support of network infrastructure for home and SMEs using wired and wireless solutions.• In Store Customer support and advice in regards to troubleshooting and purchasing• Remote helpdesk and support.• Logging warranty and service requests. • Server… Show more • Building, Diagnostics, Maintenance and repair of Computer Systems.• Installation and Support of CCTV (with remote viewing) and various other security systems including biometrics.• Design, Implementation and support of network infrastructure for home and SMEs using wired and wireless solutions.• In Store Customer support and advice in regards to troubleshooting and purchasing• Remote helpdesk and support.• Logging warranty and service requests. • Server Migrations.• Maintaining and running Workshop.• Repairing and Support on Apple MAC machines.• Doing site inspections and audits. Show less

Senior Technician and Field Technician