Piotr Surdej Email & Phone Number

United Kingdom

London, England, United Kingdom

- Assisted in procurement processes, collaborating with suppliers to ensure timely and cost-effective sourcing of materials.- Contributed to the optimization of supply chains, improving efficiency and reducing operational costs.- Participated in negotiations with suppliers, demonstrating effective communication and negotiation skills.- Managed inventory levels to meet demand while minimizing excess stock, enhancing inventory turnover ratios.- Implemented strategies to improve stock accuracy, reducing discrepancies and ensuring reliable supply.- Established and maintained positive relationships with key vendors, fostering effective communication and resolving issues promptly.- Evaluated supplier performance, identifying areas for improvement and implementing corrective actions.- Conducted cost analysis on procurement processes, identifying opportunities for cost savings and efficiency improvements.- Coordinated logistics activities to streamline the movement of goods, ensuring on-time delivery and minimizing disruptions.

- Tracking and calculated KPIs for sales, complaints, and production achievements. -Implementing optimized delivery schedules, ensuring timely arrival of ingredients and supplies to support daily kitchen activities.- Monitoring and reviewing restaurants performance in line with targets and taking appropriate action, without compromising the customer experience or restaurant standards. -Managing the restaurant's financial health by monitoring sales, expenses, and inventory levels, achieving and exceeding revenue targets.-Collaborating with local health authorities to ensure the restaurant's compliance with hygiene and safety standards.-Developing, recommending, and monitoring corrective and preventive actions plans.-Demonstrating adeptness in managing inventory levels by effectively tracking stock, optimizing reorder points, and minimizing stockouts.- Analyzing labor cost reports and made data-driven adjustments to scheduling practices.-Collaborating closely with BOH and suppliers to manage inventory turnover, maintaining freshness and quality while minimizing excess stock.- Ensuring all employees have the correct right to work documentation and that Zizzi procedure is followed in relation to any ER issues, drawing on support from Operations and HR manager as needed. -Leading the recruitment process for new staff members, from job postings and interviews to onboarding and training.- Leading a team of 30 employees, fostering a positive work environment through effective communication, regular feedback, and team-building activities.-Coordinating with BOH and FOH teams to align supply arrivals with demand, preventing stockouts and maintaining smooth service operations.

London, England, United Kingdom

- Leding a dynamic team to achieve a remarkable increase in monthly revenue.- Being the- authority on policies and procedures and using the given tools to monitor, record and manage all requirements. -Leading initiatives to minimize food wastage, introducing portion control measures and training kitchen staff on proper ingredient handling.-Making sure team are trained up and following them as well, ensuring the safety and wellbeing of team and customers is maintained above expectation. - Knowing competitors, local marketplace and supporting the Manager in developing business plans.- Utilizing sales data and customer feedback to identify trends, preferences, and opportunities for improvement.- Responsibility for the proper state of stock enabling the proper operation of the restaurant. - Assisted in managing budgets, monitoring expenses, and contributing to profit maximization through careful cost control and revenue enhancement initiatives.-Developing training materials, modules, and assessments covering various aspects of customer service, menu knowledge, and communication skills.-Maintaining a safe and sanitary restaurant environment by enforcing health and safety regulations and conducting regular inspections.

London, England, United Kingdom

- Communicating clearly with the GM before and after the shift, making sure any problems or successes are flagged.- Taking responsibility to make sure the perfect service is achieved on shift. - Being a role model of Zizziness and supporting GM to coach team to be the same.- Responsible for quick and timely feedback to management.- Understanding service and sales go hand in hand, always worked to sell that little bit more to make the restaurant a commercial success and I encouraged team to do the same.- Maintaining positive relations with customers and acting after receiving feedback and resolving complaints.- Addressing customer complaints and concerns promptly, resolving issues to ensure a positive dining experience.

- Making sure the restaurant is always looking fabulous during shift, compliant with Quality and Safety procedures. - Being able to spot when a team member needs help and jumping in to give support whenever they need. - Always working as part of a complete restaurant team, BOH and FOH together, and encouraging everyone else to do the same.