Compliance Manager
Current Work under the general supervision of the General Counsel and provide direct supervision to exempt and non-exempt personnel as needed. Partner with business segments in compliance training initiatives to ensure employees and management are adequately trained and adept in applicable laws and regulations Review and develop proposed changes to company policies and procedures for compliance with applicable regulatory and consumer laws, rules and regulations, and provide recommendations for any necessary changes. Effectively and persuasively communicate with vendors, prospects, and customers as well as co-workers via phone, fax, email, and mail. Establish a positive rapport with each end user, contracted vendors, consumers, and regulators. Review and approve due diligence packets prepared by Compliance Administrators. Exercise significant judgment in determining appropriate responses and communication with consumers. Perform quality assurance of responses and communications generated by Consumer Specialists. Together with Attorneys, monitor and analyze changes in laws and regulatory landscape. Assist in research of individual regulatory related matters, identify and communicate regulatory compliance deficiencies, and participate in the development of alternative solutions or implementation of corrective action. Communicate the results of compliance projects via written reports and oral presentations to management. Coordinates response to compliance inquiries from vendors and end users. Pursue professional development opportunities, including external and internal training and professional association memberships, and share information gained with co-workers.
