Patrick Juengst (Jüngst) Email & Phone Number

I'm the Director of Global Presales and Implementations for Stored Value Solutions (SVS) with 15+ years experience within retail, financial services-, IT- and printing industry and have taken on several roles during my professional career. I do believe in enabling the success of my clients by providing world-class pre-sales support to organizations across the globe, specifically supporting US retailers to break into the European market and vice versa.Besides, I take on implementing key projects in the region as well as providing feedback on the product to the central product and development teams at SVS HQ in Louisville, KY. I project manage rollout of new products/services across existing customer base, adopting customer success approaches where applicable outside of a SaaS organization.I am passionate about what I do and always eager to connect with others. If you happen to receive an invite from me without the story of my life attached to it, please don't take it personally. I probably liked what you had to say and don't want to miss more of it. While I enjoy all aspects of my job, my favorite stage of a project is working with the client or business unit leader to understand her or his business pain and how to solve it. As we go through that process, the ideas start to flow and that’s always the fun part - think outside of the box.Favorite quote: "You've got to start with the customer experience and work back toward the technology - not the other way round." - Steve JobsThat pretty much sums it up to what I believe makes a product awesome!

Listed skills include Gift Cards, New Product Implementations, Customer Success, Customer Experience Management, and 29 others.