Thao Phan Email & Phone Number

Tampa, FL, US

• Gave detailed explanations on assignments and suggested effective learning techniques to increase the number of students achieving a B or higher in Business Calculus by 75%
• Maintain professionalism and academic integrity by assisting 100+ peers in accomplishing all homework with 90% grades

New York, New York, United States

Track: Business & Data Analytics

Led a team of 8 members, fostering effective communication and financial-related knowledge transfer, to fuel the development and publication of trading algorithms on social sites as showcased in the club’s One-Pager

Tampa, Florida, United States

• Develop trading algorithm based on the application of Mean Reversion strategy and trailing stop-loss order using Python
• Set stop market order to fill the portfolio at the stop price of 5% below the close value if it is not invested
• Generate buy/sell signals when close price is lower/higher than the lower band/upper band with 2.0 standard deviations
• Achieve 64-71%-win rate and the Sharp ratio of 0.95-1.18 after trading on the technology sector of the market

Tampa, Florida, United States

• Utilized random sampling and statistical analysis on 14,000+ survey responses to create a concise report format that enhanced comprehensibility and customer concerns, yielding a 35% reduction in report length
• Proposed NLP techniques to assess customer sentiment and mitigate inherent biases in random sampling, with a projected 5x improvement in data processing efficiency and a 3% reduction in error rate
• Built Power BI interactive dashboards to provide real-time insights into brand performances, resulting in a 25% reduction in decision-making time for senior leaders/stakeholders
• Conducted competitive market research to analyze and compare social media engagement, leading to the development of a metrics tracking spreadsheet that elevated CTR by 10% and 240,000 new Facebook followers within 2.

Tampa, Florida, United States

• Facilitated weekly workshops for 50+ USF students, covering the basic pipeline of machine learning projects and providing comprehensive code explanations using essential libraries

• Schedule bi-weekly meetings to continually update outstanding information between the JE USA and 7 JEs
• Directly support and provide guides for consulting tips and the recruitment process, increasing the speed of the JE movement

Da Nang City, Vietnam

• Designed 50 high-fidelity website wireframes through Figma, ensuring optimal user-friendliness for landing pages and subpages, resulting in a 20% increase in average session duration on landing pages
• Streamlined productivity by delivering product knowledge and business requirements from stakeholders to the internal engineering team, leading to a 15% reduction in development cycle time
• Enabled successful launch of new openings via website documentation, attracting 2,000+ active users within the first month and saving $10,000 in delivery expenses which contributed to a 3% overall revenue increase

• Guided high school students to improve knowledge in English listening and speaking skills
• Developed lesson plans based on the student’s level and school requirements
• Collaborated with SOS mothers of the village to support the children

Bachelor'S Degree, Business Analytics And Information Systems, 4.0/4.0

Bachelor'S Degree, Econometrics And Quantitative Economics, 4.0

High School Diploma, 9.3/10

Activities and Societies: First Prize in the Danang Science and Engineering Fair 2019 Gold Medal in the Table Tennis Competition of Danang.