Thao Phan Email & Phone Number

Florida, United States

New York, United States

A 15-week intensive training in data science about the end-to-end data science process through a blend of technical skills and hands-on projects:- Technical skills: + Python (Pandas, Numpy, Scikit-learn, TensorFlow), SQL, NLP + Data Visualization with Tableau, Power BI, Seaborn, Matplotlib + Predictive Modeling including Regression, Classification, Clustering, Time Series, Neural Networks + Data cleaning, exploratory data analysis- Practical projects: + Proposal for image search feature for NITA fashion e-commerce company + Walmart weekly sales forecast tool + SyriaTelecom customer churn alerts + King County House pricing prediction + Microsoft's new movie studio recommendations

Ho Chi Minh City, Vietnam

Led the homewear and underwear startup's business development department to establish its initial phases, including strategic brand planning, location selection, assortment planning, sourcing, procurement, and comprehensive management of brick-and-mortar and online operations. In a short span of six months, I successfully opened the first store and swiftly expanded its online presence, including the website and 2 marketplace sites.

Ho Chi Minh City Metropolitan Area

- Assisted the Buying Manager in providing in-season trading feedback and analysis to improve buying forecast and strategies across 11 stores ( 5 stores + 6 outlets), achieving a sell-through rate of over 70% for seasonal assortments.- Managed weekly order fulfillment for 11 stores, ensuring sufficient stock levels to achieve monthly sales targets.- Collaborated with the Logistics Team on annual and monthly delivery capacity planning, achieving 85%+ forecast accuracy.- Effectively communicated with store staff for customers' feedback for assortment improvements, ensuring weekly on-time delivery, and maintaining good store capacity by returning slow-movers.- Reviewed campaign sell-through (7D,14D, 30D, 60D,90D) to take immediate actions to boost sales.- Analyzed monthly or seasonal sell-through data across categories, product groups, divisions, or deeper levels to gain valuable customer insights.- Control inventory level under 5 months for stores and 4 months for outlets.- Reviewed the black hole list weekly and took action.- Reviewed monthly purchase forecast to cancel unconsumed forecast.- Reviewed monthly PLC for markdown decisions with the Omni Marketing team for outlet allocations.- Being in charge of Buying new and improved system projects, ensuring successful testing within the controlled environment, and meticulously updating Jira records, before their final implementation in the production environment.- Conducted ad-hoc analysis for higher-level decision-making.- Led Retail projects regarding system improvements and warehouse relocation.

Ho Chi Minh City, Vietnam

- Led OTB planning process for 10 departments consisting of more than 20 brands (Nike, Adidas, Crocs, New Balance, Skechers, Fila, Speedo, Zoggs, Under Armour, Hoka, Teva, and others), ensuring seamless budget allocation by departments and by brands.- Planned monthly promotions, and clearance events by estimating costs, and setting markdowns to achieve the expected sales and margin.- Collaborated on annual and seasonal delivery capacity planning by brands by divisions with the Logistics Team, achieving 80%+ forecast accuracy. - Conducted analysis regarding sales, margin, intake, and inventory by different levels to identify risks and spot opportunities to drive growth and margin.- Cooperated with the Finance Team to oversee monthly inventory purchases, aiming to optimize cash flow.- Monitored stock level of 10 Supersports multi-sports stores with less than 7 months- Controlled monthly markdown of all product items to control margins of around 50%- Reviewed product data (season, retail price) for all product items seasonally.- Created dashboards and reports for daily/weekly sales, margins, inventory tracking, best/worst items sold, and sell-through for streamlined data visualization, saving time for multiple departments.

Ho Chi Minh City, Vietnam

Performed as an effective contact point to ensure seamless supply and demand between the factory and 10 customers in Southeast Asia and Pacific regions through highly accurate forecast accuracy of more than 80%:- Plan finished goods forecast 18 months ahead.- Tracked sales against monthly forecast with clarification for critical gaps, and conducted root cause analysis on over or under-demand cases exceeding +/- 20% flexibility of forecast accuracy to highlight the lesson learned and avoid the same situation in the future.- Reviewed supply with the regional team in monthly SIOP meetings (Step 3) by proactively highlighting critical supply issues 3 months in advance.- Led monthly MPP (Master Production Planning) meetings with cross-functional heads to share finished goods production forecasts, and gathered input on production constraints to bring up to the SIOP meeting.- Review customer FMI inventory parameters (stocking policy, safety stock, lead time, etc.) quarterly to ensure efficient stock levels.- Controlled the factory's finished goods' master data.

Ho Chi Minh City, Vietnam

- Conducted smooth import operations, planned effective demand forecasts, and managed proficiently aged inventory for professional products (projectors, broadcasting camera systems, monitors, etc.), resulting in an impressive stock level of over 90% of the stock aging less than 1 year.- Sourced cables for main products- Managed master data integrity- Created and followed up on sales orders to customers- Followed up payment related issues and transportation from warehouse to wholesalers

Ho Chi Minh City, Vietnam

- Communicated with foreign teachers to prepare lessons- Supported students in the class with homework and interpretation- Contacted students' parents regarding their study progress and school programs

Ho Chi Minh City, Vietnam

Import and Export Department_Internship- Performed import and export operations and related activities- Conducted field study at Tan Son Nhat Airport and Cat Lai Port

Business Analytics, Marketing Analytics

Data Science

Master Of Business Administration (M.B.A.), Master Grande Ecole

Master Of Business Administration (M.B.A.)

Bachelor’S Degree, International Business/Trade/Commerce

Master Grande, Business Administration And Management, General