Paul Morgan Email & Phone Number

Wailuku, HI, US

San Diego, California, United States

MSP Environment. Client management, Azure business systems auditor, Azure Entra & Azure Endpoint systems engineer, enterprise cloud environment testing, exchange and enterprise data migration, project planning & documentation throughout my Day-to-day tasks.

Remote

• Modern cloud application & security - Discovery, Configuration & Remediation: Client environments including Medical, Education, Small and Medium Business contracts.
• ManageEngine (MEDC / MDM) environment administration, configuration & reporting
• Resolution ownership of daily high-level ticket requests. Post-discussion research & testing for delivery of concise solutions.Oversaw & Administered ~15.000 devices w/ limited scope*
• Pre-patch testing and emergency remediationPatching of ~5,000 devices monitored monthly, hands-on creation of documentation and process definitions.Hybrid Windows Environment Administration – Cloud (365 / ManageEngine).
• Formal discussions and technical inspections prior to migration of Client Data/Data locations

Walla Walla, Washington, United States

• Azure Modern cloud application & security - Discovery, Configuration & Remediation:
• MS365 - All Admin blades, MS Intune / Endpoint Manager, Third Wall Security, Barracuda Email suite,ConnectWise Suite, Microsoft Application SSO & layered-securityAdministered ~1.500 devicesHybrid Windows Environment.
• Formal discussions and technical inspections prior to migration of Client Data/Data locations
• Documentation of configurations and applicable customer-focused SOP/KB and training sessionsHelpdesk Triage & Talent Development -
• Daily discussions to engage the technical support team members. Discussions could include project support, reporting support, MS-related administration & operational skill-building.Security Software configuration.

Greater San Diego Area

• Solo Help Desk member – No teamMicrosoft Intune, Microsoft Security Admin & Azure AD configuration and Administration.
• Microsoft 365 and business Environment functionality, access rights management, hardware/software remediationCompany-owned application build out and security remediation/auditing, discernable threat audit / remediation.
• Security of and around, internal & externally-facing Company Applications (security, build-out & auditing) & future planning of expansion regarding data & business continuity.Expanded business into corporate suite:
• 14,000sq/ft corporate space - (48) ready-to-use cubicles, (8) admin offices & (3) Meeting rooms. IT network idealization, consulting, and implementation.
• Business contact for expansion 3rd party vendors with all communications planned and enacted withmanagements oversight.Cloud security setup (OpenDNS, Malware & antivirus security suite)Structured billing continuity.