Safely and efficiently operating all aspects of the brewery including: wort production, fermentation, cellaring, packaging, and cleaning of equipment. Keenly able to multitask, often working on three processes simultaneously without error.Extremely effective operation of a Wild Goose 4-Head canning line with fewer than one case of low-filled cans per run, resulting in less product and raw materials loss and a higher ROI from each batch of canned beer. Able to routinely create pilot recipes attracting a greater number of taproom sales, often resulting in said recipes scaling to larger batch sizes becoming year-round or seasonal offerings.

Tasked with an intrepreneurial role to the assess the viability of a potential new business with the larger scope of the company. Overarching emphasis on growing business relationships with current clients and bringing new clients onboard. Heavy use of cold calling and cold emailing tactics while simultaneously developing and executing inbound marketing strategies.

Brewery tasks included tap line cleaning, kegging, prepping hops for upcoming brews, grain out (removal of spent grain from mash tun), and general cleanliness of the brewery.

Diligently and accurately performed all roles I was responsible for including, cashier, bartender, server, and assistant brewer.

Intelligently creating and implementing all aspects of the company’s marketing strategies. Responsible for the evolution of the company’s inbound and outbound marketing strategy. Similarly, responsible for the company’s brand image and overall messaging and tone. Heavily involved with statistical analysis and reporting of client research data.

Delivered exceptional customer service during all phases associated with the car buying process. Ensured each interaction placed the customer’s needs first. Proven ability to deliver the highest levels of customer satisfaction while benefiting the company’s bottom line. 75% of customers who I personally worked with purchased a vehicle.

Greeted customers and initiated the service process. Referred customers to appropriate service advisor for maintenance and repairs. Ensured loaner cars were clean and ready for customer use. Efficiently operated and tracked our customer shuttle service.