Gina Michael Email and Phone Number
Fortune 500 business strategist, operations, and change leader with 23 years of experience delivering rapid and sustainable results in today’s evolving and competitive retail landscape. 21-year executive career with Lowe’s.▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬Known for my willingness to take on any challenge and quickly turn around struggling performance, I earned 13 promotions in 21 years, leveraging my ability to achieve transformation across operations, finance, people, and training functions. I’ve worked with high-volume channels generating up to $29B annual revenue and held direct P+L responsibility to $1B and have consistently outpaced expectations, a few achievement highlights include:- Transformed a failing business to deliver the highest margin and operating profit in program history. - Installed an in-store lead generation incentive program that is still in use today.- Enabled live training and developed/delivered 150 instructor-led courses in 2023. - Launched an internal information resource site with +4M views in 2023.- Formed PMO structure from the ground up for the Operations Division- Pioneered remote in-home sales consultations during COVID lockdowns. - Established, hired, and trained the inaugural Specialty Operations team. ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬✉ gina.michael@live.com
Leonard Buildings & Truck Accessories
View- Website:
- leonardusa.com
- Employees:
- 102
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Vice President OperationsLeonard Buildings & Truck Accessories Jul 2024 - Present
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Senior Director Of OperationsLeonard Buildings & Truck Accessories Jan 2024 - Jul 2024
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Director, Specialty + Services OperationsLowe'S Companies, Inc. Jan 2022 - Sep 2023As a strategic advisor for a $29B line of business (In-Store, In-Home, Remote Sales Channels) I led national initiatives for expansion, sales and margin improvement, team engagement, training, support, and technology modernization. We created a store-facing internal information resource site that had more than 4M views in 2023; consolidated more than 50 individual reports into a single access 3rd party platform; brought content production and communications in-house; transitioned from prerecorded to live training, developed and delivered more than 150 instructor-led courses by Q3 2023. Additionally, I advanced Lowe’s omnichannel strategy by converting select on-site sales programs to 100% remote and achieved an 89% employee engagement score, one of the highest in the company. -
Director, Services SalesLowe'S Companies, Inc. May 2020 - Jan 2022Brought on to transform a poorly performing $1B business with several years of revenue loss, I led a large-scale and rapid turnaround to deliver the highest margin and operating profit in program history. We revamped onboarding, launched a podcast, established an Advisory Council, created Sales Skills Training and delivered to +1.6K in-home sales associates.
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Director, Installation Services (Senior Installation Merchant)Lowe'S Companies, Inc. Nov 2019 - May 2020Mooresville, North CarolinaI was recruited into a new role leading a national team of Installation Merchants with ownership of P+L optimization, buying/merchandising, marketing, promotional planning, and digital modernization. We preserved revenue during COVID lockdowns by adding new categories and contract-free options, including remote sales consultations that are still in place today.
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Director - Specialty Operations QualityLowe'S Companies, Inc. Mar 2019 - Nov 2019As the 1st Director recruited to build the inaugural Specialty Operations team, I installed policies, programs, and technology to achieve maximum business impact, including high-visibility reporting used at all levels. In addition to building out the team and specialty operations function, we launched a salesperson inventive program that improved sales per hour by over $200.
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Manager, Merchandising (Services Merchant)Lowe'S Companies, Inc. Oct 2016 - Mar 2019I transitioned into an advisory role where I partnered with marketing and merchandising teams to understand in-store issues and optimize sales performance. This included developing annual promotional plans, market-specific advertising, field setup and in-store activation events for all customer-facing service lines. I am very proud of an incentive program that I led end-to-end development of; I created, earned approval, designed and integrated this innovative lead generation program that is still in use today.
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Director Program Management OfficeLowe'S Companies, Inc. Dec 2012 - Oct 2016I formed the entre project management organization (PMO) structure from the ground up for the operations division and built a 100% new team with no prior project management training. This included designing SOPs, documentation and artifacts, resource management, intake, stage gate, and prioritization processes. I scaled our team from 15 to 30 and delivered projects 100% on time, scope, and budget. I also served on Leadership of the Voice team as a key thought leader to engagement and retention.
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Program Manager, Installed Sales / Support Manager, Special Order Sales + Installed SalesLowe'S Home Improvement Sep 2008 - Dec 2012Promoted from an Analyst to lead Special Order Sales operations, I was then promoted in 2 years with expaned responsibility to manage the Installed Sales program nationwide. I pioneered Solar Lease and Express Cabinet programs and successfully launched a HVAC Installation program from a 30-store pilot to national rollout in 1.7K stores within 6 months – program generated $100M new revenue in the 1st year.
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Analyst - Special Order Sales And Ecommerce SupportLowe'S Home Improvement Aug 2006 - Sep 2008
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Supervisor - Store Support (Contact Center)Lowe'S Companies, Inc. Jun 2005 - Aug 2006
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Various Positions Including Operations ManagerLowe'S Companies, Inc. Jun 2002 - Jul 2005Various Lowe'S StoresHired as Sales Specialist in June 2002 and quickly accelerated through the ranks based on proven ability to learn quickly, build teams, drive results, and develop plans to implement needed changes.
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Store ManagerBlack And Decker 2000 - 2002
Gina Michael Education Details
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Biology -
Business Administration And Management, General
Frequently Asked Questions about Gina Michael
What company does Gina Michael work for?
Gina Michael works for Leonard Buildings & Truck Accessories
What is Gina Michael's role at the current company?
Gina Michael's current role is Vice President: Business Strategy + Operations – 23 Year Fortune 500 Executive Career – Six Sigma Yellow Belt – P+L Responsibility to $1B.
What schools did Gina Michael attend?
Gina Michael attended Barton College, Penn State World Campus.
Who are Gina Michael's colleagues?
Gina Michael's colleagues are Chuck Beam, Jasmine Smith, John Lenz, Hunter Shipman, Mike Gowan, Jeremiah Titlow, Carlos Mendieta.
Not the Gina Michael you were looking for?
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Gina Michael
Los Angeles, Ca1ey.com3 +121277XXXXX
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2ecolab.com, smartcaresolutions.com -
Gina Michael
Detail-Oriented Resource Specialist | Experienced In Administration & Customer ServiceBlackwood, Nj
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