Paul Power Email & Phone Number

United Arab Emirates

Dubai, United Arab Emirates

United Arab Emirates

United Arab Emirates

United Arab Emirates

County Dublin, Ireland

- Manage the efforts of Branch employees in providing a high level of customer service, including management of the rental counter, customer flow, and telephone service, as well as training by example.- Develop, plan and actively participate in branch sales and marketing efforts to increase and improve business.- Train, motivate and coach employees to increase branch sales by promoting and selling optional protection products, vehicle features and benefits, fuel options and additional equipment. - Call on existing and potential customers to develop business.- Develop and maintain Branch operational plan.- Evaluate customer service performance of Branch employees.- Proactively seek process improvement to ensure high quality customer service.- Use initiative, independent judgment, discretion, and decision-making skills to perform a variety of duties and solve problems. Some examples include: approving rate deviations, approving extensions of rental tickets without deposits or where customer is delinquent, approving cash deposit rentals and unusual credit card and rental requests, and approving write-offs.

Management skills: leadership, training, mentoring, people skills and soft skills, and looking at the big picture.Business management: cost control, profits, growth, account management, employee development, and administrative skills.Sales: how to increase revenue by generating more sales.Customer service: taking reservations, handling customer enquiries, problem solving and delivering cars to customers.

Bachelor Of Commerce (B.Com.), Accounting

Since I chose such a broad degree in business I really touched on every aspect of business over the 3 years course, however in my final.

Secondary School