Ashley Powers, Aphr Email & Phone Number

• Function as a team lead for assigned Onboarding Program Coordinators.• Serve as a Project Manager for various onboarding related initiatives and conduct analysis across the company.• Manage daily operations, workload, metrics, satisfaction surveys, project plans, data integrity, scheduling, overall performance of assigned tasks and projects, and serve as the liaison to the Senior Onboarding Program Manager.• Develop and implement training programs including new Onboarding Program Coordinator training program and consultant onboarding process training for various groups across the organization.• Drive change management and communication strategies for all onboarding functions across the organization.• System administrator for all onboarding systems.• First-tier escalation point of contact for time sensitive onboarding and compliance issues.• Organize and conduct a range of training sessions, announcements, and other onboarding events across the organization.• Manage and review all onboarding audits.• Provide direct feedback related to performance assessments and conduct biannual reviews in collaboration with the Senior Onboarding Program Manager.• Proactively mentor, guide, and develop all direct reports.

Santa Cruz, California, United States

• System administrator for all onboarding systems.• Fully managed and scaled onboarding team training.• Managed and completed all onboarding audit requests.• Created and ran onboarding training for new internal hires at the company.• Assisted with proper program setup for new clients.• Conducted various internal audits periodically such as I-9 accuracy, employee files, client compliance, etc.• Tracked and compiled data for Onboarding Coordinators’ quarterly bonuses.• Assisted with the training and integration of newly acquired companies.• Special projects and ad hoc reporting.

Santa Cruz, California, United States

The Armada Group was acquired by The Eliassen Group• Onboarded all consultants placed through 6 of the company’s offices.• Made all FLSA determinations and maintained client, state, and federal compliance.• Onboarded new suppliers through the approval process.• Maintained employee files.• Completed onboarding audits.• Created and updated Standard Operating Procedure documents.• Assisted with special projects and training as needed.

Santa Cruz, California, United States

The Armada Group was acquired by Eliassen Group• HR duties included onboarding all consultants, consultant timesheet tracking, COI tracking for suppliers, assistance with onboarding audits, GL code categorizing of health insurance bills, and acting as the main POC for all consultant employment questions.• Accounts Payable duties included processing invoice payments, tracking unbilled expenses, petty cash tracking, credit card reconciliation, creating reports for quarterly business reviews, assisting with finance audits, and providing all reports as needed to CFO.• IT duties included provisioning contractor equipment, tracking provisioned equipment, troubleshooting issues, and facilitating repairs.• Administrative duties included planning celebrations (milestone events, annual holiday party, etc.), purchasing office supplies, purchasing client gifts, facilities management (office keycard setup/tracking), processing incoming mail, executive team support.

Scotts Valley, California

• Customer database management• Ran the tasting room independently• Sold wine and wine club memberships• Maintained an updated list of wine club members using Excel• Assisted with running on and off-site events• Emailed club members about a variety of topics• Used Eventbrite to manage event attendees and ticket sales• Resolved email related issues• Ran multiple social media accounts for the business• Demonstrated excellent customer service

Scotts Valley, Ca

• Assisted the Accounting Director, Accounting Supervisor, and Accounts Payable personnel as needed• Payroll processing, processing/printing checks• Creating and processing invoices• MRI software for processing payments• Writing and processing checks• Special projects as needed• Filing and Organization• Microsoft Outlook email• Microsoft Excel data entry, proofreading, and editing• Maintaining a high level of confidentiality

Bachelor'S Degree, Psychology, Cumulative Gpa: 3.68

Activities and Societies: Honors Society member-Receiver of Dean's List Honors 4/5 quarters attended, for excellent grades

Associate Of Arts - Aa, Psychology

-Awarded Dean's List Honors for excellent grades