Partha Ray Email & Phone Number

Kirkland, Wa, Us

Seattle, Wa, Us

Bellevue, Washington, Us

• Led cross-functional effort to build and implement Nintex’s Customer Self-service portal (NCC) from the ground up, empowering 8000+ Nintex Customers to self-manage their subscriptions, services, and support requests. Directed and led program management, application development, IT infrastructure teams across 4 global locations, cross-functional teams across Sales, Marketing, Finance, Product Engineering, and Customer Success.• Procured and implemented Amber Road / E2Open for trade compliance. Integrated it with Salesforce and led a team including Sales, Legal, Internal App Dev, and consultants from Amber Road. Documented training and enablement collateral for end users. Provides ongoing screening of over 19000 records in real-time.• Led documentation, prioritization, business case prep, stakeholder buy-in, and implementation of all enhancements for the above enterprise applications under IT’s ownership. This involved application design and delivery across multiple platforms such as Marketo, Salesforce, NetSuite, Conga, Tableau, PowerBI, Snowflake, Databricks, UKG, Okta, and Azure.• Demonstrated business value to senior stakeholders through roll-up tracking and reporting of application utilization and expense data, project portfolio performance, cost-benefit analysis, and maintaining a roadmap of all enterprise applications.

Bellevue, Washington, Us

• Led global team to design and implement the Nintex Partner Central sales portal for Nintex partners. Attributed to over $26M in revenue over 2 years. Upgraded and migrated the portal to a new third-party platform in 2020.• Led cross-functional teams and external vendors to implement a learning management system (Skilljar) and a community platform (Khoros) supporting 15K+ students and 17K+ community users.• Led all systems integration and migration efforts for enterprise applications as part of our Mergers and Acquisitions strategy.

Bellevue, Washington, Us

• Led the design and implementation of Nintex’s product license fulfillment system integrating with Salesforce. This is still in use, enhanced over many iterations, and has generated over 1,000,000 licenses to date.

Bellevue, Washington, Us

• Improved on-time project delivery rates to 90% and reduced production defects by 15% through implementing an Agile / Scrum based solution delivery and work management method still in use within the App Dev team.• Migrated Nintex’s CRM system to Salesforce. Led cross-functional team and integrated with ERP and product licensing systems. This involved the migration of 10000+ customer accounts and their associated data.

Bellevue, Washington, Us

North Shore City, Auckland, Nz

o Preparing business cases and coordinating sign off.o Eliciting, analysing and evaluating business requirements.o Delivering data models, functional requirements, Use Cases and user interface designs. o Collaborating with development teams and business users to help with solution delivery.o Preparing test plans and scripts for functional and regression testing.o Executing testing and conducting user acceptance testing.o Managing project releases.o Coordinating and conducting user training.o Creating user manuals and system configuration/support handover documents.o Managing small projects from start to finish.o Problem solving and identifying opportunities to better utilise I.S. systems.

North Shore City, Auckland, Nz

o Providing Desktop/Systems support for the Warehouse Group (The Warehouse and Warehouse Stationery)o Management and ownership of fault/request jobs.o Coordinating fault resolution with various teams, internal and external.o Participate in problem management process to ensure resolution.

Master Of Science - Ms, Information Systems

Certificate, Business Administration

Postgraduate Diploma, Business And Administration - Information Systems

Bachelors, Information Systems

Nz Dipict - Level 6, Information Systems