I am pursuing a Bachelor of Business Administration at Bow Valley College, specializing in Accounting and Finance. I will graduate by August 2026. My recent role as a Senior sales associate/Customer Service at Decathlon honed my competencies in business management, problem-solving, and customer engagement through various communication channels, including social media.My tenure at Decathlon involved resolving customer inquiries and complaints, demonstrating a commitment to excellence and a keen ability to manage and fulfill orders effectively. I applied my knowledge of communication to enhance operational efficiency, always working collaboratively with my team to ensure customer satisfaction. The skills and perspectives I bring to the table are rooted in a strong foundation of customer service and the drive to integrate my financial acumen into my future endeavors.