Pradeep V. Email & Phone Number

Bengaluru, Karnataka, India

As the Segment Head for Strategic Customer Success, I spearhead a team of seasoned Customer Success Managers, driving account renewals and growth across North America, EMEA, and APAC for our esteemed ALM clientele.My role involves orchestrating a harmonious collaboration between ALM sales, product, and engineering teams to augment customer satisfaction and.

Bengaluru, Karnataka, India

As the leader of the Strategic Customer Success team, I oversee the management of ALM customers in North America, EMEA, and APAC.

Bengaluru, Karnataka, India

Senior Consultant – Learning SolutionsDeliver expert consulting services in the realms of learning design and technologies.Oversee client relationships, with a focus on remote assessment of client maturity and satisfaction.Engage with a wide spectrum of client contacts, ranging from Learning Managers to CLOs and Directors.Articulate complex information in.

Bengaluru Area, India

AVP Learning - GLSS Process and Policy Spearheaded the Talent and Culture Shared Services Global Mandatory Learning Execution team at ANZ.Deliver learning operation support and business learning consulting.Propel change initiatives and implement complex learning projects for stakeholders across ANZ.

Bangalore

Assumed a leadership role in the Talent Management competency, driving its vision to be a leading provider of high-end learning consultancy, team mentoring, and account growth.Orchestrated an internal awareness campaign and delivered a Social Learning Webinar to over 100 attendees at Tech Mahindra, sparking interest across various business units to explore.

Bengaluru Area, India

1. Joined Edutech Learning Services to drive LMS and PMS implementation projects for Middle East and India Region. In-charge for presales, learning training delivery, learning workshops, learning business analysis, application configuration, Proof of Concept Setup, LMS upgrade and Connector configuration2. Helped a leading Bank in UAE to streamline.

New Delhi Area, India

1. Role was responsible for supporting custom Learning Management Systems (LMS), Course Management, knowledge management, training administration and Learning BPO. Managed multiple training administration projects for NIIT clients across the world. Provided learning administration support for around 10-12 projects.2. Mentored new team members on NIIT.

Noida Area, India

1. The role was responsible for supporting DELL US customer base. Responsibility included resolving technical issue pertaining to Desktop, Laptops, PDA, Jukeboxes, printers and Windows operating system. 2. Was also designated as a Team Lead to support team in resolving technical issues and managing the queue in absence of the Floor Assistant Manager.3..

Gurgaon, India

1. The role was required to provide thorough research and diagnosis of the pre or post order problems faced by customers, resolving issues related to payments, delivery, shipments, supply chain, sellers, merchants, catalogue, partners, associates, current marketing promotional offers, and discounts. Taking appropriate resolving actions. 2. Successfully.

Noida Area, India

1. The role supported government employees on usage of TIS software and monitored the tiling process of about 104 Compaq systems and two Scanners Kodak 6101, three E-flow servers and one PDC 2. Delivered Top Image System (TIS) onsite training to government official of Census Office in New Delhi, Lucknow, Patna and Calcutta.3. During the Implementation.

Pgdba, Management

Activities and Societies: Travelling to different parts of India Implementing Census Software

Bca (Bachelor; Post Graduate Diploma, Computer Application; Business Administration

Activities and Societies: Industry visits, Skit competitions.

Commerce With Computer Science, Accounting, Business Studies, Computer Science, English Language

Activities and Societies: SUPW activity

10Th Class

Activities and Societies: Dramatics, collage and painting competitions