IT Leader | Managing IT Programs & Deliveries | Driving Cloud Initiatives & Operations | Oracle EBS and Oracle Sales Cloud Experience | SCM & CRM Domain Experience★ 19+ years of experience in combining technology experience in ERP, CRM and SCM solutions with Program / Delivery Management Expertise and a track record of progressive leadership in customer relationship management for a diverse clientele to drive end-to-end planning and execution of profitable, expandable transformation programs that serve as role models for operational excellence. ★ Delivered multiple strategic programs successfully such as Channel Incentive (Oracle Sales Cloud - SaaS Solution) Implementation, Oracle 11i/R12 Rollouts and Deployments, Customer homegrown applications deployments and upgrades.★ Delivered IT strategy, consulting, and digital transformation solutions for multiple customers★ Led product selection, blueprinting, requirements definition, design, and deployment of a modern ERP solution to enable business growth.★ Management Professional with extensive experience in customer facing roles across geographies.★ Proven record as Program/Delivery Manager for delivering end to end technical projects using Hybrid/Agile and waterfall methodologies with reusable assets, reducing time to market.