Pradeep Pathak Email & Phone Number

Phoenix, Az, Us

Santa Clara, Ca, Us

ResponsibilitiesWorking on SOAP to REST migration of APIs.Working on Message processing in Kafka.Creating CI/CD pipeline and supporting releases.Automation of exception handling for stuck wire transfers within the integration systems.Performance tuning of SQL queries.Handling Onboarding of Credit Cards from multiple source channels to Fiserv/Firstdata platform.Review and deploy Changes for Monthly Portfolio process for all card holders. Create/groom/enhance Jira/ADO User stories and work with the business, Dev and QA team.Microservices management and support.Writing custom monitoring scripts in PowerShell and Linux and setup alerts in Splunk.Tracing and debugging of applications and providing resolutions.Managing the sprints/backlogs items and retrospective meetings.Supporting payment/wires applications (Domestic and International wires).Managing credit card applications requests in online/offline banking.Applications upgrade and support of cards/wire applications.Incident/Problem management, change management, root cause investigation, deployments.Handling Disaster Recovery exercises for failover and failback.Handling Payment platform for US and UK markets, support the different UK payment types FASTER, CHAPS, SEPA, BACS.Preparing Patch Implementation Plan(PIP) and applying patches to different environments.Generating Auditing reports for KPMG and PWC audits.User and Identity management via SailPoint.Generation and modification of Cognos reports for transactions.Working with third party Banking Products.Renewing TLS/SSL certificates.Work on ITSM tools Service Now and Remedy for Incident/Change/Problem management.Manage projects independently and help establish budget/timeline, manage end-to-end delivery of features.Work with Business and Project team members in documenting requirements as well as implementing solutions for the requirements.Proactively locate and correct potential problems and/or implement improvements.

Bangalore, Karnataka, In

Working as Tech Lead in Finance Domain and handling Core Banking and Payments applications.1. Supporting wires applications (Domestic and International wires).2. Handling core banking applications.3. Managing credit/ debit card applications along with online banking.4. Coordinating and managing various vendor products and applications.5. Handles both production and non-prod environments.6. Responsible for coordinating and managing patching on all the servers.7. Involved in all kinds of vendor applications upgrade and support.8. Handles all the tier 2 and tier 3 activities which includes incident management, change management, root cause investigation, deployments and follow ups with vendors, ITIL Processes.9. Involved in various new projects enhancements and product testings.

Pune, Maharashtra, In

Handling a team of 20-25 people, providing application support to the client on various technologies specially in Unix/Oracle.Technically Proficient in MS SQL, .NET, Java based and middleware technologies like websphere etc in Application Availability Management Experience of working with different application monitoring tools such as Sitescope, BMC Patrol, Introscope, Autosys, Splunk, RUM, Tivoli Netcool etc.• Excellent Communication Skills • Excellent Troubleshooting and Problem Solving skills • Managing and Owning Incidents and End user requests • Ability to Prioritize effectively • Excellent understanding of App functionality in the domain of experience (Telecom Domain)• ITIL process – Practical understanding – Incident, Problem, Change , Request Fulfilment etc • Synthesize situations and decision making capabilities

Worked as .Net developer with various financials domain clients Banctec (UK), Clayton Holding etc.Worked on Projects like Mortgage loan applications, invoicing systems and processing.

Bachelor Of Technology (B.Tech.), Computer Science

Education record