Pradiptomoy Bhattacharya Email & Phone Number

Calgary, Alberta, Canada

Project and Operational support in centralized team with experience to handle various clients across North America. Added experience on Cisco Meraki, ACI, clear pass, Cisco, Antairra, HP, Aruba switches, complex BGP routing including prepending, regular expression, Palo Alto Panorama, on demand infrastructure, Azure virtual machine scale set deployment, cipher analysis on client server communications.Network patching of various vendor network deviceOnboarding of SD WAN edge routers in environment

Calgary, Alberta, Canada

Client: ENMAX Corporation• Lead network projects and operations• Maintain 15 remote locations, including 2 on-premises data centers and 1 Azure data center.• Provide solutions, the architecture of new projects, low-level documentation, and site diagrams• Implement projects following low-level design documentation• Perform POC with customers• Implement best practices, develop service improvement plans, manage risk registers• Solve critical incidents including major incidents, problem tickets• Provide on-call support during off business hours• Management of the hardware life cycle• Management of inventory and rack-to-rack cabling in a data center• Management of a local team and a remote team of India at an offshore location, dividing work according to skillset and availability• Responsible for the technical evaluation of resources required to ramp up the team• Train and mentor, all associates in the network team

Kolkata, West Bengal, India

• Managed end-to-end IT and BPS network infrastructure at TCS• Provided solutions to new projects according to customer requirements within budget• Implemented projects with pre-defined technical specifications• Assumed operational responsibility for all networking projects and managed a team of seven individuals• Managed Ip switching and routing, layer 2, layer3, cisco, juniper, checkpoint, Palo Alto, Panorama, SolarWinds• Managed BGP, OSPF routing, site to site VPN through shred internet• Communicated with service providers, stakeholders, and businesses to restore major incidents.• Managed a few BFSI projects under PCI DSS compliance.

Kolkata, West Bengal, India

• Managed ASA, Palo Alto firewalls, cisco, Juniper switches• Managed site to site VPN, layer 2, layer 3 network• Troubleshooting and fixing network issues• Communicated with service providers, stakeholders, business• Managed active directory services• Managed veritas backup, tape rotation activity• Managed Enterprise Security Manager server, sccm compliance• Desktop support, windows 7, XP, MAC OSx, blackberry support• Managed enterprise security manager from Symantec• Took Responsibility for SPOC for software compliance, audit compliance for TCS BPS Kolkata.• Worked as site lead in one location for 3 years with having a team of 7 people.

Kolkata, West Bengal, India

• Monitored batch job status, daily operations on Unix, Oracle platform• Communicated with onsite field managers at Tokyo• Troubleshooting any batch job failure issues• Installed the server (2003) to branches to make it connected with the main data center• Provided handholding support to bank employees about B@NCS software• Demonstrated core archive software to local and remote branches.• Given On-call support to branches to fix technical issues including desktops, printers, servers