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@za.suninternational.com
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Pragasen Maistry is listed as Customer Experience and User Experience Professional - Opinions shared on current events matters on this platform that affect South Africans are my own opinions and relate to no other entity, person or thing. at The CX Group, a company with 2 employees, based in City Of Johannesburg, Gauteng, South Africa. AeroLeads shows a work email signal at za.suninternational.com and a matched LinkedIn profile for Pragasen Maistry.
Pragasen Maistry previously worked as Senior CX Consultant - Customer Experience User Experience at The Cx Group and User Experience Designer at Information Technology Industry Development Agency, Itida. Pragasen Maistry holds Associate'S Degree, User Experience from Udacity.
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AeroLeads found 1 current-domain work email signal for Pragasen Maistry. Compare company email patterns before reaching out.
A lifelong customer experience professional who has developed a broad range of skills within the vertical. Commercially savvy sales, marketing, digital, CX and UX practitioner with extensive leadership experience. Able to assimilate in new, complex, diverse, and pressurized environments whilst also processing knowledge quickly to implement exponential improvements proven in the telecommunications, technology, logistics, hospitality and consulting sectors. Leveraging robust methodology i.e., development and alignment of People, Process, Information, Technology and Operations to the voice of the customer and business strategy has led to a successful career if achievement. Primary skills include Human interaction process, Customer Experience by design, Managing cross functional teams, Business Analysis, Systems Specification, Process Mapping and Automation.
Listed skills include Management, Call Centers, Contact Centers, Customer Satisfaction, and 45 others.
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A career timeline built from the work history available for this profile.
Johannesburg Metropolitan Area
I am responsible for the development of CX frameworks for organisations across vertical that considers People development and skills alignment, Process development and measurement i.e., improvement, Information development i.e., statistics and dashboards linked to business strategy, Technology development i.e., automation to remove complexity from process.
City Of Johannesburg, Gauteng, South Africa
I was responsible for developing, improving and AUTOMATING the operating model for a Public Hospital, including documenting and analysis of findings, producing current state and the development of future state models leveraging human centred design principals.
Johannesburg Metropolitan Area
PRO BONO WORK - Vodacom Consultancy
Sandton
Group HOD Customer Service During my time with this leading casino and experiences business which manages businesses within the hotel, resort and casino industries, I was responsible for the daily management of customer operations, hotel reception functions and associated support functions including payment platform management and customer experience.
Braamfontein
Within my role with this non-profit society who look after the public performance, broadcast, diffusion and reproduction rights in musical works for its members, I was responsible for the successful management of the sales, customer service and front office centers as well as back office administration and complex queries functions.
South Africa
I was headhunted by Dimension Data from Tiscali World Online to kick of its America Online project. I excelled at managing people, process, information and technology in order to deliver business outcomes in the sales and CX space and won 3 awards from Time Warner AOL in 2003 and 2004 for excellence in performance. I was then promoted to a Business.
South Africa
My role at Tiscali World online required me to manage all customer services and accounts related inquiries for this online and mobile solutions provider.
Johannesburg Metropolitan Area
I was responsible for licensing sales of the Microsoft Suit
Johannesburg Metropolitan Area
I was responsible for providing prepaid support to users via a helpdesk
City Of Johannesburg, Gauteng, South Africa
I was responsible for providing support for emerging technologies. I provided support, testing, and analysis for the digital, enhanced cordless technologies environment known as DECT.
Other employees you can reach at thecxgroup.co.za. View company contacts for 2 employees →
Johan Kruger
Colleague at The Cx GroupCity Of Johannesburg, Gauteng, South Africa, South Africa
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WK
Willem Kgapho
Colleague at The Cx GroupJohannesburg Metropolitan Area, South Africa
View →
YF
Yugeshree Frylinck, Cxpa
Colleague at The Cx GroupCity Of Johannesburg, Gauteng, South Africa, South Africa
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JM
Joseph Mokonyama
Colleague at The Cx GroupCity Of Johannesburg, Gauteng, South Africa, South Africa
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Activities and Societies: Soccer
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Pragasen Maistry works for The CX Group.
Pragasen Maistry is listed as Customer Experience and User Experience Professional - Opinions shared on current events matters on this platform that affect South Africans are my own opinions and relate to no other entity, person or thing. at The CX Group.
AeroLeads has found 1 work email signal at @za.suninternational.com for Pragasen Maistry at The CX Group.
Pragasen Maistry is based in City Of Johannesburg, Gauteng, South Africa while working with The CX Group.
Pragasen Maistry has worked for The Cx Group, Information Technology Industry Development Agency, Itida, Maharishi International University, Sun International, and Samro.
Pragasen Maistry's colleagues at The CX Group include Johan Kruger, Willem Kgapho, Yugeshree Frylinck, Cxpa, and Joseph Mokonyama.
You can use AeroLeads to view verified contact signals for Pragasen Maistry at The CX Group, including work email, phone, and LinkedIn data when available.
Pragasen Maistry holds Associate'S Degree, User Experience from Udacity.
Pragasen Maistry is listed with skills including Management, Call Centers, Contact Centers, Customer Satisfaction, Strategy, Operations Management, Performance Management, and Customer Experience.
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