Pragath Kumar Email & Phone Number

• Maintain knowledge on all products and services and present all information appropriately and collaborate with customers and provide information on all fees and campaign requirements and ensure compliance to all productivity standards as per department requirement.• Regularly meets performance targets for Sales Plan activities for the direct sales team• To coordinate with all cross functional teams on implementation of improvement identified through customer experience survey to… Show more • Maintain knowledge on all products and services and present all information appropriately and collaborate with customers and provide information on all fees and campaign requirements and ensure compliance to all productivity standards as per department requirement.• Regularly meets performance targets for Sales Plan activities for the direct sales team• To coordinate with all cross functional teams on implementation of improvement identified through customer experience survey to achieve higher scores as per target and timelines.• Responsible for Billing and Collection of Global Wholesale Business and the role requires close co-ordination with Cross Functional Teams which includes Sales, Sales Support, Provisioning, IT, Accounts and most importantly with customers across the globe. Show less

Hyderabad Area, India

• Maintain knowledge on all products and services and present all information appropriately and collaborate with customers and provide information on all fees and campaign requirements and ensure compliance to all productivity standards as per department requirement.• Regularly meets performance targets for Sales Plan activities for the direct sales team• To coordinate with all cross functional teams on implementation of improvement identified through customer experience survey to… Show more • Maintain knowledge on all products and services and present all information appropriately and collaborate with customers and provide information on all fees and campaign requirements and ensure compliance to all productivity standards as per department requirement.• Regularly meets performance targets for Sales Plan activities for the direct sales team• To coordinate with all cross functional teams on implementation of improvement identified through customer experience survey to achieve higher scores as per target and timelines.• Responsible for Billing and Collection of Global Wholesale Business and the role requires close co-ordination with Cross Functional Teams which includes Sales, Sales Support, Provisioning, IT, Accounts and most importantly with customers across the globe. Show less

Ballari Area, India

• Identifying and developing channel partners for achieving business volumes consistently and profitably. • Evolving strategies & activities to achieve desired business objectives & implement recognition campaigns for enhancing motivation• Preparation of Statement of Accounts for customers and follow-up for payment / invoice allocations in co-ordination with Sales• To drive New Hire Training program to all Front end in order to ensure Quality & Trained manpower is attending to… Show more • Identifying and developing channel partners for achieving business volumes consistently and profitably. • Evolving strategies & activities to achieve desired business objectives & implement recognition campaigns for enhancing motivation• Preparation of Statement of Accounts for customers and follow-up for payment / invoice allocations in co-ordination with Sales• To drive New Hire Training program to all Front end in order to ensure Quality & Trained manpower is attending to customers• To arrange end to end customer meets per month in order to enhance sales and service• Customer awareness on special promotions through promos / demos and conversions Up-selling to be done on service walk-in. Show less

Vishākhapatnam Area, India

Provides customer support for all company’s clients including cash and credit transactions• Maintain and control the customer complaints log and implement correction action in a timely manner.• Generate operational and customers reports that help the company achieve its target as well as identify reasons for in-complete customer queries• Assist sales and marketing department in handling front line… Show more Provides customer support for all company’s clients including cash and credit transactions• Maintain and control the customer complaints log and implement correction action in a timely manner.• Generate operational and customers reports that help the company achieve its target as well as identify reasons for in-complete customer queries• Assist sales and marketing department in handling front line inquiries and divert customers to the right staff Show less