Pragath Kumar Email & Phone Number

• Maintain knowledge on all products and services and present all information appropriately and collaborate with customers and provide information on all fees and campaign requirements and ensure compliance to all.
• Regularly meets performance targets for Sales Plan activities for the direct sales team
• To coordinate with all cross functional teams on implementation of improvement identified through customer experience survey to… Show more
• To coordinate with all cross functional teams on implementation of improvement identified through customer experience survey to achieve higher scores as per target and timelines.
• Responsible for Billing and Collection of Global Wholesale Business and the role requires close co-ordination with Cross Functional Teams which includes Sales, Sales Support, Provisioning, IT, Accounts and most.

Hyderabad Area, India

• Maintain knowledge on all products and services and present all information appropriately and collaborate with customers and provide information on all fees and campaign requirements and ensure compliance to all.
• Regularly meets performance targets for Sales Plan activities for the direct sales team
• To coordinate with all cross functional teams on implementation of improvement identified through customer experience survey to… Show more
• To coordinate with all cross functional teams on implementation of improvement identified through customer experience survey to achieve higher scores as per target and timelines.
• Responsible for Billing and Collection of Global Wholesale Business and the role requires close co-ordination with Cross Functional Teams which includes Sales, Sales Support, Provisioning, IT, Accounts and most.

Ballari Area, India

• Identifying and developing channel partners for achieving business volumes consistently and profitably.
• Evolving strategies & activities to achieve desired business objectives & implement recognition campaigns for enhancing motivation
• Preparation of Statement of Accounts for customers and follow-up for payment / invoice allocations in co-ordination with Sales
• To drive New Hire Training program to all Front end in order to ensure Quality & Trained manpower is attending to… Show more
• To drive New Hire Training program to all Front end in order to ensure Quality & Trained manpower is attending to customers
• To arrange end to end customer meets per month in order to enhance sales and service

Vishākhapatnam Area, India

• Provides customer support for all company’s clients including cash and credit transactions
• Maintain and control the customer complaints log and implement correction action in a timely manner.
• Generate operational and customers reports that help the company achieve its target as well as identify reasons for in-complete customer queries
• Assist sales and marketing department in handling front line… Show more Provides customer support for all company’s clients including cash and credit transactions
• Assist sales and marketing department in handling front line inquiries and divert customers to the right staff Show less