Praisel Kene Email & Phone Number

United Kingdom

London Area, United Kingdom

Stevenage, England, United Kingdom

Client Engagement: Engaging with potential and existing customers, understanding their needs and pitching relevant products or services.Utilized effective communication and listening skills to identify customer pain points and tailor product or service recommendations accordinglyMeeting and exceeding sales targets: Consistently achieved and often surpassed sales targets by identifying new business opportunities and maximizing existing ones. Employed strategic selling techniques to convert leads into sales, ensuring that goals were not only met but exceeded. Demonstrated a proactive approach in generating leads and closing deals, contributing to overall business growth.Identifying Sales Leads: Skilled in identifying high-potential sales leads and strategically following up to convert them into customers. Applied persuasive communication and sales techniques to engage prospects and move them through the sales funnel. Utilized industry-recommended strategies to build trust, overcome objections, and secure commitments from customers.

United Kingdom

Target Setting: Consistently met and exceeded targets set by the company by efficiently managing client enquiries. Prioritized tasks based on business goals, ensuring timely and accurate responses to client needs. Demonstrated strong organizational skills and a results-driven mindset to achieve key performance indicators (KPIs)Customer Service: Leveraged extensive product knowledge and strong interpersonal skills to effectively address client enquiries. Provided clear and detailed information to clients, fostering trust and ensuring client satisfaction. Collaborated with team members to share best practices and enhance overall customer service.Problem Solving: Proactively identified and resolved client issues, ensuring a smooth and satisfactory experience. Applied critical thinking and analytical skills to troubleshoot problems, reducing the need for escalations. Demonstrated the ability to stay calm under pressure, providing effective solutions in a timely manner.Rapport Building: Developed and maintained positive relationships with clients, leading to improved client retention and satisfaction. Utilized active listening and empathetic communication to understand client needs and offer tailored solutions. Created a welcoming and supportive environment that encouraged client loyalty

Telephone Support: Answered customer calls promptly and managed each conversation in a calm, orderly manner. Maintained composure under pressure, ensuring that every call was handled with efficiency and a focus on delivering solutions.Working with Company Targets: Diligently met and exceeded the targets set by the company by effectively managing client enquiries. Demonstrated a strong ability to prioritize and resolve customer issues, ensuring that client needs were addressed promptly and accurately.

Coventry, England, United Kingdom

Census Questionnaires: Successfully assisted customers in understanding and completing the census process. Delivered instructions in a clear and friendly manner, ensuring that customers felt supported and confident in fulfilling their responsibilities.Customer Satisfaction: Consistently provided top-notch customer service while adhering to the company’s required standards and values. Balanced the company’s objectives with the goal of ensuring customer satisfaction, contributing to a positive brand reputation.Communication: Being an extension and reliable line of communication and resource for clients

Bachelor Of Engineering - Be, Computer Science

Bachelor Of Engineering - Be, Cloud Computing

Btec, Computer And Information Sciences And Support Services, D*M