Assistant Operations Manager
Current• Deliver business goals for processes handled.• Develop work rules and guidelines for Leaders.• Create operation plans on excel, emails with an estimation of effort and resources.• Work hand-in-hand with top management staff concerning work/operational issues and other activities.• Taking part in planning, organizing and directing the work of leads or others, strategize and drive leads to execute procedures on work received.• Serve as a guide to fresh employees so as to… Show more • Deliver business goals for processes handled.• Develop work rules and guidelines for Leaders.• Create operation plans on excel, emails with an estimation of effort and resources.• Work hand-in-hand with top management staff concerning work/operational issues and other activities.• Taking part in planning, organizing and directing the work of leads or others, strategize and drive leads to execute procedures on work received.• Serve as a guide to fresh employees so as to make sure that they adhere to company rules and that the result of their various tasks meet company standard.• Responsible for interacting with clients across the EMEA and NORTHAM markets and delivering campaigns by tight deadlines• Daily interaction with multiple operations teams, providing them with constant support and accurate reporting of campaigns status, challenges, and updates• Account management of clients • Managing relationships with internal stakeholders and partners• Business enhancement and strategy consulting Show less
