• Directly supervised implementation of Comprehensive Abortion Care Project in the 10 states of India with a team of 30 program officers in the field by coordination and regular evaluation with the state teams.• Responsible for donor reporting for Packard Foundation, Amplify Change, and Ipas for the projects with a budget of ~5 million Dollars through inter-department and inter-state coordination to attain project data insights.• Conducted regular field visits to the intervention areas and hospitals and discussions with the relevant stakeholders to ensure effective implementation of the project.• Solely responsible for implementation and success of two pan-India SRH Digital interventions (Chatbot and Helpline) with a monthly traffic of 5,000 men & women seeking information on menstruation, pregnancy, abortion, and contraception.• Created and implemented monitoring and evaluation mechanisms and growth strategy for the improving the outreach of Chatbot & Helpline

• Directly supervised and ensured the capacity building of district project managers across 17 districts to facilitate coordination and dialogue between them and 19 different government line departments, farmers, contractors, panchayat raj institutions and other stakeholders for inter-sectoral convergence.• Managed Livelihood generating projects (Bulk Milk Chilling Centres, Vegetable Pandals, Storage Godowns, etc.) which had 94.87 Crores of funds allocated.• Responsible for anticipating problems at the field level, monitoring through periodic field visits, recommending corrective action, liaisoning between the district, state government & Ministry of Rural Development, New Delhi and escalating issues when necessary.• Conducted comparative analysis of process flows for government projects and streamlined the process through optimization techniques.• Identified and implemented monitoring and evaluation mechanisms to track work progress and review relevant stakeholders at the district level for swift resolution of bottlenecks.• Conducted field audits and discussions with intended beneficiaries to ascertain that the benefits envisaged in the scheme reached the rural population.Achievements• Liaisoned with stakeholders at district levels and successfully increased net monthly govt. expenditure from an average of 2.5 crores/month to an average of 12 crores/month.• Was instrumental in achieving a spot in the top 3 performing states among the 30 participating states of Rurban Mission.

• Identified and analysed points of inefficiency and customer value offerings in the Choupal Saagar retail stores at the grass-root level• Implemented measures to streamline the supply chain and improve customer offering in the villages and tier 2-3 cities• Consolidated the KPIs into a single dashboard for easier tracking using Excel and macros

• Understood the local problems & analysed the root cause through tools like FGDs, Semi-structured Interviews, etc. • Studied the effect of governance and employment on Education and Consumption Pattern• Studied the unique migration pattern of the Khatuakuda village in Ganjam district

• Solely responsible for all the marketing efforts in the company. • Take care of all the paid marketing - Google Adwords (PPC), Facebook Adverts and Linkedin Ads.• Reformed the website to rank better in the organic Search Engine Ranking (SEOs)• Use MailChimp, Drip, etc. to ensure an effective email marketing strategy.• Converting the leads gathered into customers by the way of re-marketing. • Implementing live chat website pop-up which saw an increase in leads by 400%

• Responsible for increasing the daily traffic of the website through non-paid mediums.• Doubled the monthly traffic from 3,000 unique users to 6,000 unique users.• Used Facebook groups, Twitter handles, Medium posts and Quora answers to drive traffic to website.• Effectively used email marketing to get repeated users.

 Taking care of all non-voice interactions with the customers. Formation of processes to ensure smooth working. Hiring and training the team. Maintaining an efficient tracking system of customer feedbacks (NPS). Analyzing the customer feedbacks and ensuring a speedy resolution. Closing the third party partnership required for the team. Taking care of chargeback cases and interacting with the customers and the bank.

 Analyzing and improving the day-to-day operational activities of the company. Supporting the feedback-driven product improvement. Maintaining the accuracy and integrity of inventory information. Providing post-purchase customer support. Training the new interns. Recruitment of fresh employees in the Operations team.

 Understanding the verticals of the industry and formulating a business plan & strategy Making a business model which involved various business partnerships.  Recruitment of the team. Formulation and execution of business expansion plans.

 Formulation of strategy for the website development and data research.  Formulating marketing strategies and implementing them.  Targeting various angel investors and venture capitalists for funding.  Handling the social media platforms like facebook, twitter, etc.

 Interacting with the customers and conducting a market survey on the market requirements. Gathering the relevant information for the website and having a through data research.