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Prashant Das is listed as Strategic Account Manager | Driving Growth & Customer Success in Healthcare IT | EMR/EHR Project Lead | SaaS & Client Retention Expert | Cross-functional Collaborator at eClinicalWorks, a company with 3652 employees, based in Mumbai, Maharashtra, India. AeroLeads shows a matched LinkedIn profile for Prashant Das.
Prashant Das previously worked as Strategic Account Manager at Eclinicalworks and Sr. clinic Coord/ Customer support executive at Xl Health. Prashant Das holds Information Technology from University Of Mumbai.
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In today's fast-evolving healthcare technology landscape, connecting clients with solutions that enhance operational efficiency and patient care is more crucial than ever. With over seven years of experience across SaaS, sales, and customer retention, I bring a specialized focus to the Healthcare IT sector as a Strategic Account Manager. My expertise spans client management, sales strategy, and multi-channel communication—skills I've honed across diverse fields including Health, EdTech, and Forex.At eClinicalWorks, I lead complex EMR/EHR projects, consistently meeting delivery timelines while aligning solutions to client objectives. I am passionate about building strong client relationships, proactively identifying growth opportunities, and advocating for customer needs. My focus on data-driven insights has helped me spot trends and implement solutions that elevate both client satisfaction and revenue growth.I am a strong communicator fluent in five regional languages, which helps me foster cross-functional collaboration and build trust across teams and clients. My goal is to continue growing in roles that allow me to combine my analytical skills with a client-centered approach to create lasting impact.If you’re looking to connect with a proactive, results-driven professional in Healthcare IT who thrives on challenges, let’s connect!
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Mumbai, Maharashtra, India
In my current role as Strategic Account Manager at eClinicalWorks, I lead EMR/EHR projects by ensuring timely project delivery and aligning solutions with client goals. I have cultivated strong, trust-based relationships with stakeholders, utilizing data-driven account plans to drive growth and enhance service delivery. By closely monitoring performance.
Banglore
As a Senior Clinic Coordinator, I optimized patient care delivery for healthcare providers through process efficiency and effective appointment coordination, ensuring smooth patient flow. I onboarded new staff members, fostering a collaborative and excellence-focused culture. As the primary client contact, I promptly addressed inquiries and resolved.
Bengaluru, Karnataka, India
At Shaw Academy, I implemented retention strategies that significantly enhanced customer loyalty. By conducting churn analysis, I proactively identified risks, launching targeted campaigns that reduced attrition. I collected and analyzed customer feedback, recommending service improvements that aligned with customer expectations and contributed to a.
Mumbai, Maharashtra, India
In this B2C sales role, I managed a diverse portfolio, guiding customers through personalized journeys from lead to conversion. I leveraged consultative sales techniques to meet customer needs and collaborated with marketing teams to create targeted engagement campaigns. My approach resulted in a higher-than-average conversion rate and increased customer.
Thane, Maharashtra, India
As a Customer Relation Advisor, I promoted investment opportunities in various financial products. By employing a customer-centric approach, I tailored solutions to meet individual financial goals, increasing customer investment. My role included team leadership, quality control, and attending professional seminars to strengthen client relationships and.
Thane, Maharashtra, India
· Call Management: Handled inbound and outbound calls with a focus on delivering exceptional customer service while adhering to quality standards.· Training and Mentorship: Trained new hires, closely monitored their calls, and provided constructive feedback to help them improve their performance and confidence.· Escalation Handling: Managed escalated.
Other employees you can reach at eclinicalworks.com. View company contacts for 3652 employees →
Liam Fernandes
Colleague at EclinicalworksMumbai, Maharashtra, India, India
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Sonam Bajpai
Colleague at EclinicalworksAhmedabad, Gujarat, India, India
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Abdullah Kazi
Colleague at EclinicalworksNorthborough, Massachusetts, United States, United States
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Ashish Dewnani
Colleague at EclinicalworksMumbai, Maharashtra, India, India
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Kushal Sharma
Colleague at EclinicalworksAhmedabad, Gujarat, India, India
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Shriya Sagar
Colleague at EclinicalworksMumbai, Maharashtra, India, India
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Anju Mehta
Colleague at EclinicalworksMumbai Metropolitan Region, India
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Nawaz Basha S
Colleague at EclinicalworksBangalore Urban, Karnataka, India, India
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Laxman Singh
Colleague at EclinicalworksThane, Maharashtra, India, India
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Siddhesh Thakur
Colleague at EclinicalworksMumbai, Maharashtra, India, India
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Activities and Societies: CR of my collegeI have recently completed my graduation
Quick answers generated from the profile data available on this page.
Prashant Das works for eClinicalWorks.
Prashant Das is listed as Strategic Account Manager | Driving Growth & Customer Success in Healthcare IT | EMR/EHR Project Lead | SaaS & Client Retention Expert | Cross-functional Collaborator at eClinicalWorks.
Prashant Das is based in Mumbai, Maharashtra, India while working with eClinicalWorks.
Prashant Das has worked for Eclinicalworks, Xl Health, Shaw Academy, Whitehat Jr, and E-Pacific Services Plc.
Prashant Das's colleagues at eClinicalWorks include Liam Fernandes, Sonam Bajpai, Abdullah Kazi, Ashish Dewnani, and Kushal Sharma.
You can use AeroLeads to view verified contact signals for Prashant Das at eClinicalWorks, including work email, phone, and LinkedIn data when available.
Prashant Das holds Information Technology from University Of Mumbai.
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