Working with Galliard Freight Solutions Pvt Ltd Oct 2017 till date (WCA member & ISO certified) as an Operation Manager – AIR IMPORT (New Delhi) with +4 years of experience and work in the area of pricing , operations , also to co-ordination with importers, overseas counterpart and arranging shipments and supervising complete process of sending/receiving bookings, finalization of rates, sending/receiving of drafts of Bill of ladings or other related docs, maintain tracking records of shipments… Show more Working with Galliard Freight Solutions Pvt Ltd Oct 2017 till date (WCA member & ISO certified) as an Operation Manager – AIR IMPORT (New Delhi) with +4 years of experience and work in the area of pricing , operations , also to co-ordination with importers, overseas counterpart and arranging shipments and supervising complete process of sending/receiving bookings, finalization of rates, sending/receiving of drafts of Bill of ladings or other related docs, maintain tracking records of shipments and sending updates to customer on daily & step by step basis by operation dept and ensuring safe and timely delivery of delivery orders or consignments as per customers requirement. Mitigating the issues if occurs during shipment arrangement i.e. correction of AWBs, IGM amendments, Weight/Quantity amendments if mistaken at any point by consignee/shipper/Overseas counterpart/Airline/ manifestation, delay in releasing delivery order or any other processing. Show less

Working with Galliard Freight Solutions Pvt. Ltd (ISO 9001 : 2008) as a Branch Manager (Ahmadabad) with below responsibilities.1) Managing client base, day to day branch requirements for operation/sales and other managerial activities. 2) Negotiating with agents in order to get the best prices via different airline services for major clients and special shipments.3) Taking care of the operational issues from overseas to destination.4) Supervising daily sales, to support sales… Show more Working with Galliard Freight Solutions Pvt. Ltd (ISO 9001 : 2008) as a Branch Manager (Ahmadabad) with below responsibilities.1) Managing client base, day to day branch requirements for operation/sales and other managerial activities. 2) Negotiating with agents in order to get the best prices via different airline services for major clients and special shipments.3) Taking care of the operational issues from overseas to destination.4) Supervising daily sales, to support sales person where they need.5) Preparing status reports for major clients to facilitate tracking their various shipments following up with various dept in settling payments for clients.6) Maintaining a long term business relationship with clients in order to achieve their maximum satisfaction and comply with all their business requirements. Show less

Working with Galliard Freight Solutions Pvt. Ltd (ISO 9001 : 2008) as an Operation Manager (Air Imp/Exp) with below responsibilities.1) Managing & supervising day to day operation work for air import shipments.2) Dealing with overseas agents for handling all air import shipments.3) Dealing with airlines and agents to overcome solve any problems that may occur in any shipment delay in flight arrival, missing of parcels or documents, cargo damage etc.4) Following up with agents… Show more Working with Galliard Freight Solutions Pvt. Ltd (ISO 9001 : 2008) as an Operation Manager (Air Imp/Exp) with below responsibilities.1) Managing & supervising day to day operation work for air import shipments.2) Dealing with overseas agents for handling all air import shipments.3) Dealing with airlines and agents to overcome solve any problems that may occur in any shipment delay in flight arrival, missing of parcels or documents, cargo damage etc.4) Following up with agents and airlines till shipments arrive to the requested destination.5) Following up with clients forwarding to them all details related to their import shipments full shipments details.6) Console feeding, Issuing delivery order, doing delivery order online etc.7) Preparing status reports for major clients to facilitate tracking their various shipments following up with various dept in settling payments for clients.8) Maintaining a long term business relationship with clients in order to achieve their maximum satisfaction and comply with all their business requirements. Show less

I have done summer internship for 45 days under the acadmics requirement in this organization.