Prashant Kumar Email & Phone Number

Building team to help our APAC clients

Bengaluru, Karnataka, India

As Lead Program Manager for Enterprise Modernization Platform and Cloud, I help customers speed up their journey to cloud and modernize their technology platform.

Bengaluru, Karnataka, India

Playing dual role of heading India COE team and Managed Services Lead for APAC I was responsible: - Created high performing and successful Centre of Excellence (COE) from scratch to help customers and internal teams globally.- Lead managed services for customers in APAC (with special focus on India).

Bangalore

- Lead multiple customer engagements in India, Indonesia, Malaysia, Singapore and ANZ from discovery to launch.- Helped customers define their CX strategy and increase their customer engagement.- Integrated Zendesk instance with other SAAS products and internal applications using SSO and API based integration

Bengaluru, Karnataka

- Oversee the development, management and modernization of processes, tools and reporting necessary to ensure delivery excellence- Partnered with Consulting Leadership and Delivery Teams to ensure successful delivery of consulting engagements and assist in remediation of challenged engagements- Assist, Coordinate, measure and monitor the execution of Delivery management practices and overseeing actions for continuous improvement- Collaborate with stakeholders and peers across the globe to define, enhance and maintain uniformity in delivery methodologies and tools

Bangalore India | Redmond, Washington, United States

- Accountable for converting Red engagements to Green for enterprise customers- Curating new service offering to get customer onboarded to One Drive for Business from on premise and competitive cloud platforms (Google Drive, Box etc)- Collaborated with different internal teams - engineering, marketing, sales, product and support to provide fulsome experience for customers.- Lead large team of globally distributed team of 250+ members comprising of in house and partner resources in India (Bangalore/Hyderabad), US, UK, Germany and Poland- Initiation of RFP to contracting and steady for multi-milion dollar portfolio to India based 4 SIs

Bangalore

- Created new offerings and executed projects like Enterprise Modernization, Premier Managed applications etc- Executed projects to maximize the benefits for customers' investment in Microsoft.- Managed multiple projects successfully within scope, time and budget constraints without compromising on quality and special focus on CSAT- Consistent achieved positive feedback from customers.

Atlanta, Georgia, United States

- Lead a portfolio of projects for a client which provides customers with solutions and decision tools that combine public and industry specific content with advanced technology and analytics to integrate with core.- Strategized and executed plan on integrating platform from acquisition to core product set.

Dayton, Ohio, United States

- Growth of account from 10 to 80 resources.- Managed a large portfolio of projects- Customer engagement & Team mentorship

Bengaluru, Karnataka | Dayton Ohio, Usa

Bengaluru, Karnataka

Mumbai Area, India

B.Tech, Computer Science And Engg.

Executive Program In Business Management, Business Management

Strategy, finance, marketing and operations management skills and integration of these functions for organizational success.

B. Tech, Computer Science

Bachelor Of Technology - Btech, Computer Science