Technical Success And Client Services Leader - Apac
CurrentBuilding team to help our APAC clients
Jun 2023 - Present
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Prashant Kumar Email & Phone Number
Technical Success and Client Services Leader @ Bazaarvoice | Building high-performing client delivery teams
at
Bazaarvoice
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
Technical Success and Client Services Leader @ Bazaarvoice | Building high-performing client delivery teams
Location
Bengaluru, Karnataka, India
Company size
Who is Prashant Kumar? Overview
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Quick answer
Prashant Kumar is listed as Technical Success and Client Services Leader @ Bazaarvoice | Building high-performing client delivery teams at Bazaarvoice, a company with 1134 employees, based in Bengaluru, Karnataka, India. AeroLeads shows a matched LinkedIn profile for Prashant Kumar.
Prashant Kumar previously worked as Technical Success and Client Services Leader - APAC at Bazaarvoice and Lead Program Manager at Thoughtworks. Prashant Kumar holds B.Tech, Computer Science And Engg. from National Institute Of Technology Warangal.
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Bazaarvoice
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Profile bio
About Prashant Kumar
At Bazaarvoice, my mission is to fortify client relationships and deliver technical success across the APAC region. Leading a dedicated team, we're committed to tailoring innovative solutions to our clients' most complex challenges.My experience as Leader Program Management at Thoughtworks enabled me to streamline enterprise transitions to the cloud, significantly enhancing customer technology platforms. With a track record of establishing successful teams and managing large-scale projects, I prioritize collaboration and strategic execution in every initiative.
Current workplace
Prashant Kumar's current company
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Bazaarvoice
12 roles
Prashant Kumar work experience
A career timeline built from the work history available for this profile.
Lead Program Manager
As Lead Program Manager for Enterprise Modernization Platform and Cloud, I help customers speed up their journey to cloud and modernize their technology platform.
Sep 2021 - Feb 2024
India Centre Of Excellence | Managed Services Lead Apac
Playing dual role of heading India COE team and Managed Services Lead for APAC I was responsible: - Created high performing and successful Centre of Excellence (COE) from scratch to help customers and internal teams globally.- Lead managed services for customers in APAC (with special focus on India).
Oct 2020 - Sep 2021
Senior Engagement Manager, Apac
- Lead multiple customer engagements in India, Indonesia, Malaysia, Singapore and ANZ from discovery to launch.- Helped customers define their CX strategy and increase their customer engagement.- Integrated Zendesk instance with other SAAS products and internal applications using SSO and API based integration
Mar 2019 - Sep 2020
Delivery Excellence Lead - Security And Infrastructure (Azure)
- Oversee the development, management and modernization of processes, tools and reporting necessary to ensure delivery excellence- Partnered with Consulting Leadership and Delivery Teams to ensure successful delivery of consulting engagements and assist in remediation of challenged engagements- Assist, Coordinate, measure and monitor the execution of.
May 2018 - Mar 2019
Lead Program Manager - Fast Track O365
- Accountable for converting Red engagements to Green for enterprise customers- Curating new service offering to get customer onboarded to One Drive for Business from on premise and competitive cloud platforms (Google Drive, Box etc)- Collaborated with different internal teams - engineering, marketing, sales, product and support to provide fulsome.
Jul 2015 - Apr 2018
Senior Project Manger
- Created new offerings and executed projects like Enterprise Modernization, Premier Managed applications etc- Executed projects to maximize the benefits for customers' investment in Microsoft.- Managed multiple projects successfully within scope, time and budget constraints without compromising on quality and special focus on CSAT- Consistent achieved.
Dec 2011 - Jun 2015
Senior Manager Program Management
- Lead a portfolio of projects for a client which provides customers with solutions and decision tools that combine public and industry specific content with advanced technology and analytics to integrate with core.- Strategized and executed plan on integrating platform from acquisition to core product set.
Jul 2009 - Dec 2011
Account Manager
- Growth of account from 10 to 80 resources.- Managed a large portfolio of projects- Customer engagement & Team mentorship
Jan 2005 - Jun 2009
Project Manager
Apr 2003 - Dec 2005
Project Lead
Jan 2001 - Mar 2003
Software Engineer
Sep 1999 - Jan 2001
Team & coworkers
Colleagues at Bazaarvoice
Other employees you can reach at bazaarvoice.com. View company contacts for 1134 employees →
SH
Savannah Horn
Colleague at Bazaarvoice
Los Angeles, California, United States, United States
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MC
Makenzie Cunningham
Colleague at Bazaarvoice
Austin, Texas, United States, United States
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ST
Sugash T M
Colleague at Bazaarvoice
Bengaluru, Karnataka, India, India
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EE
Erin Escalante
Colleague at Bazaarvoice
Austin, Texas, United States, United States
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KC
Keri Curtis
Colleague at Bazaarvoice
Pflugerville, Texas, United States, United States
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DB
Dovilė Bagdonavičiūtė
Colleague at Bazaarvoice
Lithuania, Lithuania
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AW
Amber Wilson
Colleague at Bazaarvoice
Austin, Texas, United States, United States
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SM
Schiele Mckee
Colleague at Bazaarvoice
Greater Seattle Area, United States
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JS
Jack Skudlarczyk
Colleague at Bazaarvoice
Austin, Texas, United States, United States
View →
LH
Leslie Harman
Colleague at Bazaarvoice
New Braunfels, Texas, United States, United States
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Savannah Horn
Colleague at Bazaarvoice
Los Angeles, California, United States, United States
View →
MC
Makenzie Cunningham
Colleague at Bazaarvoice
Austin, Texas, United States, United States
View →
ST
Sugash T M
Colleague at Bazaarvoice
Bengaluru, Karnataka, India, India
View →
EE
Erin Escalante
Colleague at Bazaarvoice
Austin, Texas, United States, United States
View →
KC
Keri Curtis
Colleague at Bazaarvoice
Pflugerville, Texas, United States, United States
View →
DB
Dovilė Bagdonavičiūtė
Colleague at Bazaarvoice
Lithuania, Lithuania
View →
AW
Amber Wilson
Colleague at Bazaarvoice
Austin, Texas, United States, United States
View →
SM
Schiele Mckee
Colleague at Bazaarvoice
Greater Seattle Area, United States
View →
JS
Jack Skudlarczyk
Colleague at Bazaarvoice
Austin, Texas, United States, United States
View →
LH
Leslie Harman
Colleague at Bazaarvoice
New Braunfels, Texas, United States, United States
View →
4 education records
Prashant Kumar education
B.Tech, Computer Science And Engg.
Executive Program In Business Management, Business Management
B. Tech, Computer Science
Bachelor Of Technology - Btech, Computer Science
FAQ
Frequently asked questions about Prashant Kumar
Quick answers generated from the profile data available on this page.
What company does Prashant Kumar work for?
Prashant Kumar works for Bazaarvoice.
What is Prashant Kumar's role at Bazaarvoice?
Prashant Kumar is listed as Technical Success and Client Services Leader @ Bazaarvoice | Building high-performing client delivery teams at Bazaarvoice.
Where is Prashant Kumar based?
Prashant Kumar is based in Bengaluru, Karnataka, India while working with Bazaarvoice.
What companies has Prashant Kumar worked for?
Prashant Kumar has worked for Bazaarvoice, Thoughtworks, Zendesk, Microsoft, and Infosys.
Who are Prashant Kumar's colleagues at Bazaarvoice?
Prashant Kumar's colleagues at Bazaarvoice include Savannah Horn, Makenzie Cunningham, Sugash T M, Erin Escalante, and Keri Curtis.
How can I contact Prashant Kumar?
You can use AeroLeads to view verified contact signals for Prashant Kumar at Bazaarvoice, including work email, phone, and LinkedIn data when available.
What schools did Prashant Kumar attend?
Prashant Kumar holds B.Tech, Computer Science And Engg. from National Institute Of Technology Warangal.
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