Prashanth Prabhakaran Email and Phone Number
Prashanth Prabhakaran work email
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Prashanth Prabhakaran personal email
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With over eight years of experience in customer success and service operations, I manage the Service Operations and Solutions team at Zluri, a leading SaaS management platform. I am responsible for ensuring the quality, efficiency, and customer satisfaction of our service delivery across various markets and industries.I have a strong background in generative AI and SaaS development. I leverage these skills to find creative and workable solutions to customer challenges and explore new opportunities and innovations for Zluri. I enjoy working with a diverse and talented team that shares my vision of empowering customers with the best software solutions. I aim to continuously improve our service processes, systems, and resources and deliver value and impact to our customers and partners.
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Manger - Global Support And SolutionsZluri Dec 2023 - PresentUnited KingdomManaging global support teams, strategic planning, and customer relationship management, with a focus on innovative service delivery, data-driven performance optimisation, and collaborative efforts across departments to maximise customer satisfaction -
Lead - Service Operations And SolutionsZluri Jun 2022 - Jan 2024United KingdomLeading comprehensive service delivery by integrating customer feedback, managing resources efficiently, and driving continuous improvement for superior customer experience
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Customer Success ManagerChargebee Mar 2021 - May 2022IndiaDriving client retention and upselling through clear strategies, seamless onboarding, and fostering positive relationships, while enhancing customer experience through training and proactive problem-solving. -
Customer Success ManagerGofrugal Feb 2019 - Apr 2021Chennai, Tamil Nadu, IndiaFacilitated customer transition from prospects to active account holders, building enduring client relationships, addressing concerns in real-time, and collaborating with internal teams to set retention goals and identify upselling opportunities. -
Customer Service Team LeadFlintobox.Com Jun 2016 - Feb 2019Chennai, Tamil Nadu, IndiaDirected a team to optimise customer service efficiency and knowledge; initiated operational enhancements for better efficiency and service; and contributed to daily operations, including strategic planning, staffing, training, and performance management. -
Senior ExecutiveGroupon Nov 2014 - May 2016Chennai, Tamil Nadu, IndiaProvided outstanding customer support by addressing issues through an online ticketing system, collaborated with internal departments for ticket resolution, and consistently met KPIs and targets, delivering reports on resolution times and customer feedback -
Program AnalystCmo Axis Jun 2013 - Jul 2014Chennai Area, India
Prashanth Prabhakaran Skills
Prashanth Prabhakaran Education Details
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RkmvcBank Management -
D.A.V Public School.
Frequently Asked Questions about Prashanth Prabhakaran
What company does Prashanth Prabhakaran work for?
Prashanth Prabhakaran works for Zluri
What is Prashanth Prabhakaran's role at the current company?
Prashanth Prabhakaran's current role is Global Support and Solutions Manager @ Zluri || Delivering Quality Customer Services.
What is Prashanth Prabhakaran's email address?
Prashanth Prabhakaran's email address is pr****@****uri.com
What is Prashanth Prabhakaran's direct phone number?
Prashanth Prabhakaran's direct phone number is (950)-013*****
What schools did Prashanth Prabhakaran attend?
Prashanth Prabhakaran attended Rkmvc, D.a.v Public School..
What are some of Prashanth Prabhakaran's interests?
Prashanth Prabhakaran has interest in Tech Freak, Investing.
What skills is Prashanth Prabhakaran known for?
Prashanth Prabhakaran has skills like Business Development, Marketing Communications, Team Leadership, Competitive Intelligence, Market Research, Marketing Strategy, Banking, Team Management, Crm, Microsoft Office, Vendor Management, Business Analysis.
Who are Prashanth Prabhakaran's colleagues?
Prashanth Prabhakaran's colleagues are Aditya Singh, Anant Shikder, C H, Ankit Mishra, Alison Noelle, Teresa Roper, Raghavendra Kambham.
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Prashanth Prabhakaran
Senior Associate Crm @ Iron Mountain.! Prashanth.P6927@Gmail.ComWilmington, De1alchemysolutions.in -
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Prashanth Prabhakaran
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Prashanth Prabhakaran
Founder @ Yellow-Sponge Academy And Yellow-Sponge Productions, Passion - Talent Development, Certified Disc Trainer, Author - Lights Camera ActionBengaluru1yahoo.com
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