Pratap Mahapatra Email & Phone Number

San Jose, California, United States

Foster City, California, US

• I Joined Exabeam to lead the company's cloud operations, a journey to achieve hyper-scale growth. My responsibilities include:
• Manage the vision, design and deployment of Exabeam’s cloud infrastructure that hosts many security applications. Own the end-to-end availability (SLI/SLO/SLA), reliability, and performance of Exabeam’s cloud.
• Manage cloud costs and collaborate with development teams to ensure cost effective, scalable, and resilient applications
• Develop opportunities for cross-team effectiveness and remove organizational barriers for strong teamwork, collaboration, and excellent service delivery
• Manage and lead vendor relationships to maintain day to day operations and strategic goals for operations SLA's and deliverables. Oversee all cloud operations vendor contracts, streamlining services required and.
• Lead and continue to build a global team and be a champion for SRE and CI/CD practices

Houston, Texas, US

• Managed Global Cloud Operations team for HPE. Monitoring and managing large scale production environments built with latest technologies including Kubernetes, RabbitMQ (RMQ), Cassandra, Kafka, Hazelcast, Spark, Redis.
• Managed highly skilled site reliability engineering team across the globe (USA, India, Europe & China)
• Managed $100M+ Cloud Services budget to support deployment of scalable SaaS products & cloudplatforms in 7 regions for AWS, GCP, Azure, OpenStack, & Hybrid Cloud utilized on millions of devices
• Managed Cloud transformation of rapidly expanding Cloud business for HPE including Hybrid cloud
• Managed an excellent global Incident and Escalation Management team that supports 24/7 operation

Mountain View, CA, US

• Recruited to build product and support infrastructure, develop and execute tactical roadmaps, and direct day-to-day engineering services, and functions. Built internal infrastructure for business intelligence.
• Oversaw a global team of 100+ Engineers who managed product development, deployment, and supportinfrastructure; built roadmaps, business intelligence infrastructure, and cloud operations
• Led development of exchange products and supported cross-functional leadership teams working insimultaneous sprint cycles by streamlining operations utilizing agile methodologies and cloud services
• Administered 500+ server networks and gathered platform requirements using Rackspace, AWS, &DigitalOcean physical/virtual servers in 3 state-based exchanges for rapid product deployment and support
• Migrated disaster recovery facility from 1 hosting provider to another, reducing operating costs by 50%+
• Built cloud-based, multi-tenant BI platform capable of near real-time reporting, comprised of 200+dashboards with flexible UI for +10 million mobile and desktop users

• Top provider for online shopping and bill pay services ($15.3M raised; acquired by PaymentUs)Senior Engineering Manager, Q&A and Business Intelligence 08/2005 – 07/2012
• Managed team of 30+ Engineers, QA, & BI experts to build and implement all e-commerce engineering,reporting, and BI systems to support the Sales team, which enabled BI as a service and $2M in revenue growth
• Established budgets, technical requirements, QA environment, issue resolution process, vendormanagement, and created automation support functions for Billeo’s online shopping & finance application
• Built data warehouse framework with Postgres & MicroStrategy; created star schema in-house with devs
• Supervised offshore transition of 80% of product build, support, and QA resources, which ensured product commitments in support, schedules, and budgets and increased margin by +50%

US

• Developer and QA lead of a 25+ member team charged with product design, development, and testing of the online claim, prescription management, referral, and EDI system, processes, functions, databases, and projects..
• Implemented Scrum sprint project methodology to achieve project deliverables, maximize technical resources, and optimize product delivery, enhancement, and implementation.
• Liaised and worked with developers in the discovery and analysis of technical problems, bugs, and overall system development and support strategy.

Master In Computer Applications, Computer Science

Education record