Pratima Sharma Email and Phone Number
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Agile project and program management professional with strong leadership and customer relationship-building skills in Telecom/IT Operations and Business Support Systems (OSS/BSS), along with exposure to Tech Health and Education domains. With over 15 years of well-rounded experience, I have held various roles such as Project Manager, Program Manager, and Scrum Master, managing teams of over 50 members. I possess extensive practical hands-on experience in managing and directing mid to large-sized complex hybrid agile projects and programs involving distributed teams across various geographies.
Hcltech
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Senior Technical Lead->Deputy Manager -> Project Manager->Senior Project ManagerHcltechNoida, Up, In -
Senior Project ManagerHcltech Nov 2023 - PresentNoida, Uttar Pradesh, IndiaRoles & Responsibilities (Project Manager / SCRUM Master)• Transformed a Waterfall based project and Implemented Agile Methodology as a SCRUM master and trained the team size of +40 in JIRA and Agile Methodology. • Project Management, Team handling, Release management, Status tracking, stakeholder Management.• Team Ramp up and Ramp Down based on customer requirement and project • Agile Transformation, Global IT Release management.• Technology Budgeting and Forecasting.• Understood & mapped client’s requirements/enhancements to the product.• Ensured timely completion & delivery of project to the client and extending production support of multiple applications.• Preparing monthly status reports and present formal briefings to department heads.• Worked directly with the client to understand project requests, gather requirements, define objectives, deliverables, delivery dates, plan resources and develop a clear and actionable project plan.• Take a data-driven approach to problem solving and always look for new ways of improving processes to make them faster, easier and more efficient.• Ran Scrum meetings, facilitated Sprint Planning & Review meetings, Sprint Retrospective meetings, Daily Stand-ups, Iteration & Release Planning and Reviews.• Managed client expectations and collaborated with the client to acquire needed information and direction on their projects.• Facilitated internal training to build in-house expertise, product awareness and staff confidence.• Analysed business needs and worked with stakeholders to propose and deliver cost-effective solutions.specifics and client goals, creating detailed project road maps, plans, schedules and work breakdown structures.• Coordinate internal resources and third parties/vendors for the perfect execution of projects. -
Project ManagerHcl Technologies Oct 2021 - PresentIndia Roles & Responsibilities (Project Manager / SCRUM Master)• Transformed a Waterfall based project and Implemented Agile Methodology as a SCRUM master and trained the team size of +40 in JIRA and Agile Methodology. • Project Management, Team handling, Release management, Status tracking, stakeholder Management.• Team Ramp up and Ramp Down based on customer requirement and project • Agile Transformation, Global IT Release management.• Technology Budgeting and Forecasting.• Understood & mapped client’s requirements/enhancements to the product.• Ensured timely completion & delivery of project to the client and extending production support of multiple applications.• Preparing monthly status reports and present formal briefings to department heads.• Worked directly with the client to understand project requests, gather requirements, define objectives, deliverables, delivery dates, plan resources and develop a clear and actionable project plan.• Take a data-driven approach to problem solving and always look for new ways of improving processes to make them faster, easier and more efficient.• Ran Scrum meetings, facilitated Sprint Planning & Review meetings, Sprint Retrospective meetings, Daily Stand-ups, Iteration & Release Planning and Reviews.• Managed client expectations and collaborated with the client to acquire needed information and direction on their projects.• Facilitated internal training to build in-house expertise, product awareness and staff confidence.• Analysed business needs and worked with stakeholders to propose and deliver cost-effective solutions.specifics and client goals, creating detailed project road maps, plans, schedules and work breakdown structures.• Coordinate internal resources and third parties/vendors for the perfect execution of projects. -
Deputy Project ManagerHcl Technologies Feb 2018 - Sep 2021India● A Project Leader & Business Analyst presently working in HCL Technologies Ltd as Deputy Project Manager and leading a team size of +30 both TP and FTE resources. ● I have worked in more than 10 small, medium and large OSS/ BSS /Health transformation projects/programs delivering complex requirements with large number of stakeholders. ● I have also worked closely with regional stakeholders on various business requirements and functionalities. ● Drives every level of the project, managing requirements, work streams, risks, issues, resources, budgets, vendors, contracts, technology, stakeholders, and PMO guidelines.● Transformed a Waterfall based project and Implemented Agile Methodology as a SCRUM master and trained the team size of +40 in JIRA and Agile Methodology. ● Agile, Scrum, Kanban and Project management.● Experience in end to end delivering of project using agile tools and methodologies.● Experience in Cloud based System ECM, Azure and Episerver (Health Care). -
Sr Technical Lead(Associate Manager)Hcl Technologies Aug 2016 - Jan 2018Noida Area, India• Client interaction and Onsite and offshore interaction with technical teams• Worked with technical teams on numerous full life cycle projects.• Organized and facilitated overall Release and Sprint planning- including daily stand-ups, reviews/demos, and retrospectives.• Familiar with Test Life Cycle and expertise in System Testing, Regression Testing and managing Bug Reports and Bug Tracking process.• Worked on SOAP UI, Simulator & web Services for API testing.• Experience in testing Web Based (Portal) applications.• Rich experience of Bugzilla, JIRA, and QC 9.0- 11.0• Handled Team of 10-12 people independently • Well versed with Analysis, Design and Development, Documentation and Quality Maintenance assignments. Having leadership Quality and ability to train.• Preparing and maintaining execution trackers.• Preparing Test Plan and Test summary report.• Team Ramp-up for the New Assignment as per the customer requirement. -
Senior Solutions IntegratorEricsson Global India Lt May 2015 - Jul 2016Gurgaon, India• Ericsson Global India Ltd (04-05-2015 to 17 June 20016 ): www.ericsson.comProject: Vz BareMetal (MPN-ECM)Client: Verizon .Application: Ericsson Order Care 14.1 (EOC), Ericsson Cloud Manager (ECM), Ericsson Multi Activation system (EMA).Description: The Verizon BareMetal is a solution being formulated to help Verizon in the process of rolling out Mobile Virtual Private Network (MPN) service using Virtualized Infrastructure (Network Function Virtualization (NFV)) which is a High Available and Geo-Redundant Network Automation Solution. Ericsson is providing the solution for NFV Orchestration, being developed by integrating various Ericsson product offerings such as Ericsson Order Care 14.1 (EOC), Ericsson Cloud Manager (ECM), Ericsson Multi Activation system (EMA) and Ericsson Granite Inventory system. Roles and Responsibilities:● Handling end-to-end management of project deliverables for Vz Bare Metal Project.● Managing and leading team members; allocating resources among team members and guiding team members during the project, till final delivery● Delivering and implementing the project as per scheduled deadlines; extending post-implementation and maintenance support to the technical support team and client● Conducting daily status meetings with the whole team in order to assign daily tasks.● Preparing test estimations for the project.● Preparing and maintaining Defect trackers.● Analysing Business Requirement Document along with Application Design Document to form test cases. ● KT Session for the CISCO and Verizon team. -
Associate Tech SpecialistTech Mahindra Feb 2010 - Apr 2015Ncr● Working Experience in Ericsson Cloud Manager and Mobile Virtual Private Network.● Module Lead for the E2E Integration for Order Management System in OSS/BSS domain with (Client) Colt Telecom, Gurgaon● Module lead for testing of NESIM Test Interface in Motorola Hyderabad● Rigorously involved in customer handling, client coordination, project coordination and application testing● Experienced in Syetem Testing of Customer Information Sytem (Siebel) .● Well acquainted with the SDLC and STLC● Experience with Agile Methodology using Scrum Method● Strong experience in working for System Integration & E2E. Testing experience in BSS/OSS Domain(eTOM Framework)● Experienced in SIT, UAT, RFP and Production Testing. -
Team Lead ( From Techmahindra)Tech Mahindra 2012 - 2014 -
Software Consultant In MotorolaMotorola Mobility Aug 2007 - Jun 2009● Preparing test estimations for the project.● Preparing and maintaining execution trackers.● Preparing Test Plan and Test summary report ● Analyze requirement specifications and prepare test cases.● Involved in Technical discussions, code reviews and Domain discussions.● Worked on NE/EMS tool testing. ● Helped in fixing several build related issues.● Ensure the test work products (test cases, test scripts, defect reports etc) conform to Test and perform Root Cause Analysis (RCA) and Raise Defects Report. ● Experience in running test cycles with formal testing methodologies.● Help the development team in resolving the issues.
Pratima Sharma Skills
Pratima Sharma Education Details
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Government College Of Engg , Nagpur61 -
Thaper Junior CollegeSciences -
Dilasagram Convent High School10Th
Frequently Asked Questions about Pratima Sharma
What company does Pratima Sharma work for?
Pratima Sharma works for Hcltech
What is Pratima Sharma's role at the current company?
Pratima Sharma's current role is Senior Technical Lead->Deputy manager -> Project Manager->Senior Project Manager.
What is Pratima Sharma's email address?
Pratima Sharma's email address is pr****@****son.com
What schools did Pratima Sharma attend?
Pratima Sharma attended Government College Of Engg , Nagpur, Thaper Junior College, Dilasagram Convent High School.
What skills is Pratima Sharma known for?
Pratima Sharma has skills like Testing, Agile Methodologies, Sdlc, System Testing, Test Management, Oracle, Seibel, Scrum, Test Cases, User Acceptance Testing, Cloud Applications, Rackspace Cloud.
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Pratima Sharma
Jamshedpur -
Pratima Sharma
Creative Designer | Hr Consultant | Freelance Writer | Specializing In Logo Design, Print Design, Infographics, Employee Engagement, And Strategic Hr SolutionsBengaluru2itcinfotech.com, hcl.com -
Pratima Sharma
Bengaluru -
4spire2grow.com, csc.com, mcafee.com, trellix.com
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